Dedicated candidate possesses strong leadership, communication and problem-solving skills. Skilled in risk management. Strong background in developing and implementing security strategies, policies, and procedures. Reliable professional with expertise in developing and implementing security protocols, overseeing security personnel, and conducting investigations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
COMBAT INSTRUCTOR
West Coast Fight Team
Highly skilled and experienced kickboxing and boxing instructor with a passion for teaching and promoting physical fitness and self-defense
OPERATIONS MANAGER
Markham Investigation & Protection
04.2022 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Supervised operations staff and kept employees compliant with company policies and procedures.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Directed initiatives to improve work environment, company culture or overall business strategy.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
LEAD PUBLIC SAFETY DISPATCHER
Phoenix Protection Corp - Sound Transit
01.2020 - 04.2022
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews
Used specialized software to track and maintain case incident numbers and logs
Requested law enforcement, fire and ambulance services for emergency calls
Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms
Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene
Assessed emergency requests and made quick judgment calls to determine appropriate action
DIRECTOR OF SECURITY
Seattle's Top Security
03.2021 - 01.2022
Developed and implemented comprehensive security strategies and policies to ensure the protection of company assets and personnel
Led a team of security professionals in monitoring and analyzing security incidents, identifying vulnerabilities, and implementing appropriate controls and measures
Collaborated with cross-functional teams, including IT, HR, and legal, to ensure the alignment of security initiatives with business goals and regulatory requirements
Drove the development and execution of incident response plans, ensuring a prompt and effective response to security breaches and incidents
Stayed updated on emerging security technologies and industry best practices, applying this knowledge to enhance the organization's security posture and mitigate risks
Conducted regular security audits and assessments to identify areas of improvement and implemented corrective actions as necessary
Fostered a culture of security awareness and provided training and education to employees on security best practices
Maintained strong relationships with external partners, vendors, and law enforcement agencies to enhance security collaboration and intelligence sharing
SECURITY SPECIALIST
Allied Universal - Amazon
10.2019 - 01.2020
Conduct security audits to identify potential problems related to physical security, staff safety, or asset protection
Develop or review specifications for design or construction of security systems
Recommend improvements in security systems or procedures
Prepare, maintain, or update security procedures, security system drawings, or related documentation
Review design drawings or technical documents for completeness, correctness, or appropriateness
CUSTOMER SERVICE AND SUPPLY CHAIN MANAGEMENT REP
T.W Services - Safeway
01.2017 - 03.2019
Confer with supply chain planners to forecast demand or create supply plans that ensure availability of materials or products
Monitor forecasts and quotas to identify changes or to determine their effect on supply chain activities
Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality
Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service
Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance
Education
COMPLETED COURSEWORK TOWARDS BACHELORS - AERONAUTICAL SCIENCE
Green River College
Auburn, WA
ASSOCIATES DEGREE - AVIATION MANAGEMENT
Greenriver College
Auburn, WA
01.2022
Skills
Efficient and Detail-Oriented
Call Documentation
Customer Data Confidentiality
Credit Card Payment Processing
Issue and Complaint Resolution
Courteous with Strong Service Mindset
Responding to Difficult Customers
Data Entry
Customer Relations
Creative Problem Solving
High-Energy Attitude
Building Customer Trust and Loyalty
Problem-Solving Abilities
Understanding Customer Needs
Calm and Professional Under Pressure
Multitasking and Prioritization
First Aid and CPR Certified
Verbal and Written Communication
High Level of Integrity
Team Player
Attentive and Observant
Customer Service
Team building exercises
Tactical analysis
Emergency management
Recruitment strategies
References
References available upon request
Personal Information
Title: Director of Security
Certification
Licensed Unarmed Security
Certified Security Trainer
22+ FEMA Certifications
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
kashmiri
Full Professional
Timeline
OPERATIONS MANAGER
Markham Investigation & Protection
04.2022 - Current
DIRECTOR OF SECURITY
Seattle's Top Security
03.2021 - 01.2022
LEAD PUBLIC SAFETY DISPATCHER
Phoenix Protection Corp - Sound Transit
01.2020 - 04.2022
SECURITY SPECIALIST
Allied Universal - Amazon
10.2019 - 01.2020
CUSTOMER SERVICE AND SUPPLY CHAIN MANAGEMENT REP
T.W Services - Safeway
01.2017 - 03.2019
COMBAT INSTRUCTOR
West Coast Fight Team
ASSOCIATES DEGREE - AVIATION MANAGEMENT
Greenriver College
Licensed Unarmed Security
Certified Security Trainer
22+ FEMA Certifications
COMPLETED COURSEWORK TOWARDS BACHELORS - AERONAUTICAL SCIENCE
Green River College
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