Asia Broadnax

Motivated and empathetic customer service professional with over seven years of experience in providing customer satisfaction and exceeding performance goals. Skilled in managing customer inquiries, troubleshooting concerns, and offering solutions in fast-paced environments. Expertise in maintaining a positive brand image, de-escalating difficult situations, and delivering prompt and efficient service. Strong communicator with the ability to build rapport and resolve issues while ensuring a high level of customer loyalty and retention.