ASIA FATUTOA
Las Vegas,NV
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
Behavorial Health Solutions
12.2022 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues.
- Organized paperwork such as charts and reports for office and patient needs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Medical Office Assistant
Cellaxys Regenerative Medicine
05.2020 - 07.2023
- Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.
- Monitored and recorded an average of 40 patients per day (e.g.
- Obtained patients’ vital signs by visual and auditory measures, triaged and assessed their medical condition and prepared them for medical treatment by physicians and nurses).
- Electronically ordered lab, x-ray, and medical supplies as directed.
Assistant Manager
Cafe Rio
06.2016 - 10.2021
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Medical Assistant
PrimMed Pain Management
06.2019 - 10.2021
- Responsible for managing high call volumes, checking patient’s in and out, collecting co-pays/deductibles, scheduling appointments and initiating prior authorizations.
- Helped implement quality assurance and control programs that resulted in compliance with HIPAA and OSHA regulations.
- Documented vital signs and health history for patients in clinic and hospital environments.
Team Lead Manager
Tommy Hilfiger
07.2018 - 02.2020
- Evaluated employee performance and coached and trained to improve weak areas.
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
- Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
Education
Medical Administration assistant certification -
Northwest Career Collage
High School Diploma -
Sierra Vista High School
Las Vegas, NV05.2018
Skills
Customer Service
- Insurance Verification
- Multi-Line Phone Systems
- Appointment Scheduling
- Microsoft Office
- Data Entry
- Multitasking and Organization
Accomplishments
- Certifications: CPR certified OSHA/HIPPA certified.
Additional Information
Pegah Moradi P.A.C - +1 (214) 609-2494
Patricia Ganja P.A.C - +1 (702) 281-8727
Danella Daguiar Office Manager - +1 (702) 750-8260
Agnes Lomiga Assistant Manager - +1 (702) 497-2490
Timeline
Intake Coordinator
Behavorial Health Solutions
12.2022 - Current
Medical Office Assistant
Cellaxys Regenerative Medicine
05.2020 - 07.2023
Medical Assistant
PrimMed Pain Management
06.2019 - 10.2021
Team Lead Manager
Tommy Hilfiger
07.2018 - 02.2020
Assistant Manager
Cafe Rio
06.2016 - 10.2021
Medical Administration assistant certification -
Northwest Career Collage
High School Diploma -
Sierra Vista High School