Kizzy Hughes
Clinton Township,MI
Summary
Dynamic professional with a proven track record at Amazon Flex, adept in time management and customer service. Excelled in roles requiring problem-solving and reliability, significantly enhancing dispatch efficiency and customer satisfaction. Demonstrated exceptional leadership at Smoothie Heaven, driving sales growth and fostering high employee morale.
Overview
8
8
years of professional experience
Work History
Driver
Amazon Flex
12.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
General Manager
Smoothie Heaven
08.2021 - 01.2023
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Stocker
Walmart
11.2022 - 11.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Lead Dispatcher
Macomb Mall
06.2016 - 08.2020
- Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
Education
High School Diploma -
Denby High School
Detroit, MI06.1998
Skills
- Time management
- Customer service
- Problem-solving
- Punctual and reliable
- Punctuality
Timeline
Stocker
Walmart
11.2022 - 11.2024
General Manager
Smoothie Heaven
08.2021 - 01.2023
Driver
Amazon Flex
12.2018 - Current
Lead Dispatcher
Macomb Mall
06.2016 - 08.2020
High School Diploma -
Denby High School
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