Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia McCollum

Inkster,MI

Summary

To secure the position of Customer Service in an established airline company and utilize my skills and experience in providing exceptional customer service to passengers.

Overview

6
6
years of professional experience

Work History

Fleet Service Agent

American Airlines
Detroit
10.2021 - 07.2024
  • Trained new hires on proper safety procedures when working around aircrafts and handling luggage
  • Coordinate with airport staff to manage baggage services while ensuring compliance with safety regulations
  • Safely guided planes into gates and handled all ground servicing of commercial airliners including loading and unloading of baggage and cargo
  • Communication and team work
  • Problem-solving.

Ramp Agent

Piedmont Airlines
Detroit
08.2019 - 10.2021
  • Responsible for loading and unloading aircraft baggage
  • Guiding planes to and from their gates
  • Operating baggage carts
  • Performing other airplane servicing duties.

Fitting Room Sales Associate

Walmart INC
Canton
06.2018 - 09.2019
  • Acknowledges and greets customers with a smile
  • Helps answer customers questions
  • Helps customers find the products they are looking for
  • Assist fellow associates as needed throughout the store
  • Keeps area stocked, clean, and safe
  • Excellent customer service skill
  • Works independently and with a team
  • Excellent organizational skills
  • Ability to follow directions
  • Ensure of cleanness of fitting rooms and work area.

Education

Associate Degree In Nursing - Nursing Administration

Wayne County Community College
Detroit, MI
06.2019

High School Diploma -

Romulus High School
Romulus, MI
06.2018

Skills

  • Safety Regulations
  • Team Collaboration
  • Airport Operations
  • Customer Service
  • Communication

Timeline

Fleet Service Agent

American Airlines
10.2021 - 07.2024

Ramp Agent

Piedmont Airlines
08.2019 - 10.2021

Fitting Room Sales Associate

Walmart INC
06.2018 - 09.2019

Associate Degree In Nursing - Nursing Administration

Wayne County Community College

High School Diploma -

Romulus High School
Asia McCollum