To secure the position of Customer Service in an established airline company and utilize my skills and experience in providing exceptional customer service to passengers.
Overview
6
6
years of professional experience
Work History
Fleet Service Agent
American Airlines
Detroit
10.2021 - 07.2024
Trained new hires on proper safety procedures when working around aircrafts and handling luggage
Coordinate with airport staff to manage baggage services while ensuring compliance with safety regulations
Safely guided planes into gates and handled all ground servicing of commercial airliners including loading and unloading of baggage and cargo
Communication and team work
Problem-solving.
Ramp Agent
Piedmont Airlines
Detroit
08.2019 - 10.2021
Responsible for loading and unloading aircraft baggage
Guiding planes to and from their gates
Operating baggage carts
Performing other airplane servicing duties.
Fitting Room Sales Associate
Walmart INC
Canton
06.2018 - 09.2019
Acknowledges and greets customers with a smile
Helps answer customers questions
Helps customers find the products they are looking for
Assist fellow associates as needed throughout the store
Keeps area stocked, clean, and safe
Excellent customer service skill
Works independently and with a team
Excellent organizational skills
Ability to follow directions
Ensure of cleanness of fitting rooms and work area.
Education
Associate Degree In Nursing - Nursing Administration
Wayne County Community College
Detroit, MI
06.2019
High School Diploma -
Romulus High School
Romulus, MI
06.2018
Skills
Safety Regulations
Team Collaboration
Airport Operations
Customer Service
Communication
Timeline
Fleet Service Agent
American Airlines
10.2021 - 07.2024
Ramp Agent
Piedmont Airlines
08.2019 - 10.2021
Fitting Room Sales Associate
Walmart INC
06.2018 - 09.2019
Associate Degree In Nursing - Nursing Administration