Asia Mikell
Fort Wayne,IN
Summary
Dynamic Eligibility Specialist with Maximus, adept at enhancing client satisfaction through accurate eligibility determinations and exceptional communication. Proven ability to reduce errors and maintain data integrity while demonstrating strong teamwork and attention to detail. Skilled in Microsoft Office and committed to delivering high-quality service in fast-paced environments.
Results-driven excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.
Overview
3
3
years of professional experience
Work History
Eligibility Specialist
Maximus
02.2024 - 06.2024
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Resolved discrepancies with client applications to verify eligibility.
Packer
Amazon
07.2023 - 02.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
Packer
Binsons
02.2022 - 02.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Filling Clerk
Meijers Warehouse
10.2021 - 02.2022
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Filled and shipped prescription orders
Housekeeper
Ham Hed LLC (Veteran Hospital)
04.2021 - 10.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
Education
High School Diploma -
R Nelson Snider Highschool
Fort Wayne, IN06-2013
Skills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Teamwork
- Attention to detail
Timeline
Eligibility Specialist
Maximus
02.2024 - 06.2024
Packer
Amazon
07.2023 - 02.2024
Packer
Binsons
02.2022 - 02.2023
Filling Clerk
Meijers Warehouse
10.2021 - 02.2022
Housekeeper
Ham Hed LLC (Veteran Hospital)
04.2021 - 10.2021
High School Diploma -
R Nelson Snider Highschool
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