Asia Nicole P.
Antioch,TN
Summary
Sales and service professional with exceptional record of success seeking an opportunity to invest skills and experience gained with an organizational team that recognizes and rewards top performers.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Elmington Property Management
Antioch, TN
01.2023 - 04.2023
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
CSR
Conduent
Nashville, TN
09.2022 - 01.2023
- Handled customer inquiries about insurance needs courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to our supervisor team.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
CSR/INSIDE SALES AGENT
THE GARY ASHTON TEAM, REMAX REALTY
10.2020 - 01.2022
- Service customers through incoming and outgoing calls, setting appointments for sales leads
- Provide exceptional communication, sales and real estate knowledge to each customer, resulting in phenomenal production results
- Complete data entry tasks with efficiency and accuracy
- Develop business through building a substantial base of prospects
Education
CLASSES - GRAPHIC DESIGN AND ILLUSTRATION
NOSSI COLLEGE OF ART
MADISON, TN2014
HIGH SCHOOL DIPLOMA - BUSINESS MANAGEMENT
CANE RIDGE HIGH SCHOOL
ANTIOCH, TN2012
Skills
- Sales production
- Prospect generation
- Relationship and trust building
- Knowledgeable, intelligent
- Communication – verbal and written
- Leadership, management
- Customer service
- Telemarketing
- Upselling
- Positive attitude
- Compassionate
- Creative thinking
- Desire to learn and excel
- Call Center
- Customer care
- Microsoft and Adobe applications
- Problem solving
- Conflict resolution
Accomplishments
- Drove the highest sales volume on my team, garnering $36M in just one year
- averaged a 96% answer rate to all inbound calls—significantly higher than everyone else on the team of 4 part-time and 6 full-time ISAs
.
Timeline
Leasing Consultant
Elmington Property Management
01.2023 - 04.2023
CSR
Conduent
09.2022 - 01.2023
CSR/INSIDE SALES AGENT
THE GARY ASHTON TEAM, REMAX REALTY
10.2020 - 01.2022
CLASSES - GRAPHIC DESIGN AND ILLUSTRATION
NOSSI COLLEGE OF ART
HIGH SCHOOL DIPLOMA - BUSINESS MANAGEMENT
CANE RIDGE HIGH SCHOOL