Asia Norton
Belleville,MI
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
2
2
years of professional experience
Work History
Sales Associate
Menards
Belleville, Michigan
07.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
Cashier
Kohls Department Store
Belleville , Michigan
08.2022 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Certified Pharmacy Technician
Schoolcraft College
Livonia, MI04-2024
High School Diploma -
Connections Academy
Michigan 06-2022
Skills
- Product Sales
- Inventory Control
- Sales Development
- Inventory Tracking
- Product Recommendations
- Merchandising understanding
- Stocking and Receiving
- Meeting deadlines
- Teamwork and Collaboration
- Store Opening and Closing
- Customer Service
- Time Management
- Listening Skills
- Retail Store Operations
- Cash Handling Accuracy
Accomplishments
- Started dual enrollment through my high school at 13 years old and decided Schoolcraft college would be the perfect fit for me. After graduating in 2022 I started looking into becoming a certified pharmacy technician. I finish my certification April 24th, 2024 and I'm eager to start working in a pharmacy.
Timeline
Sales Associate
Menards
07.2023 - Current
Cashier
Kohls Department Store
08.2022 - 05.2023
Certified Pharmacy Technician
Schoolcraft College
High School Diploma -
Connections Academy