Asia Robertson
Plantersville Clinic
Tupelo,MS
1
Certification
6
years of professional experience
Dynamic Medical Assistant with proven success at Plantersville Clinic, excelling in patient scheduling and clinical documentation. Skilled in HIPAA compliance and direct patient care, I enhance patient experiences while ensuring efficient operations. Recognized for effectively administering immunizations and maintaining accurate electronic health records, contributing to improved healthcare delivery.
Work History
Medical Assistant
4 Months- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling, ensuring timely appointments and minimal wait times.
- Collected and documented patient medical histories accurately in electronic health records.
- Administered immunizations and medications as directed by supervising physicians.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed routine laboratory tests and maintained inventory of medical supplies.
Customer Service Representative
11 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted team in maintaining accurate records in customer management systems.
- Adapted to new software tools for improved service delivery efficiency.
- Collaborated with cross-functional teams to enhance customer experience protocols.
Pca
1 Year 2 Months- Assisted nurses with patient care tasks and daily activities, ensuring comfort and safety.
- Monitored patients' vital signs and reported changes to healthcare team promptly.
- Provided personal hygiene support, maintaining patient dignity and respect.
- Documented patient observations accurately in electronic health records systems.
Prior Authorization Specialist
6 Months- Processed prior authorization requests efficiently, ensuring compliance with regulatory requirements.
- Collaborated with healthcare providers to obtain necessary documentation for approvals.
- Reviewed and analyzed medical necessity criteria to determine eligibility for services.
- Utilized electronic medical record systems to track and manage authorization workflows.
Clerical Assistant
2 Years 6 Months- Assisted with data entry and document organization to streamline office operations.
- Managed incoming calls and routed inquiries to appropriate departments efficiently.
- Coordinated scheduling for meetings, ensuring optimal use of resources and time.
- Maintained filing systems, enhancing retrieval speed for critical documents.
Education
High School Diploma
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Direct patient care
Clinical documentation
Phlebotomy
CPR
Laboratory specimen collection
Insurance verification
Sterilization techniques
Equipment sterilization
Medical office administration
Certification
Bls Certification
Certified Medical Assistant
Pca certification
Timeline
Medical Assistant
Plantersville Clinic
02.2026 - 06.2026Read More
Customer Service Representative
Carenet Healthcare
09.2024 - 08.2025Read More
Pca
Loving HealthCare
01.2024 - 03.2025Read More
Prior Authorization Specialist
BroadPath Healthcare
12.2022 - 06.2023Read More
Clerical Assistant
United Furniture
01.2020 - 07.2022Read More
Aberdeen High School
High School Diploma
Read More