Asia Shaw
New York City,NY
Summary
Positive, upbeat, and dedicated to delivering exceptional customer service in retail environment. Possesses solid understanding of inventory management and product placement, demonstrating proficiency in visual merchandising and sales strategies. Committed to driving store profitability and enhancing overall shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
East Town Kitchen + Bar
03.2023 - 12.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed table assignments efficiently, optimizing seating capacity and minimizing wait times during peak hours.
- Trained new servers on menu items, service protocols, and restaurant policies to enhance team performance and consistency.
- Implemented upselling techniques that increased average checks while enhancing guest dining experiences.
Cashier Team Lead
Walmart
05.2022 - 07.2023
- Led daily operations of cashier team, ensuring efficient service and customer satisfaction.
- Trained and mentored new cashiers on system usage and customer engagement techniques.
- Implemented process improvements that streamlined checkout procedures and reduced wait times.
- Monitored cash handling procedures to maintain accuracy and compliance with company policies.
Security Line Officer
Potawatomi Hotel
06.2021 - 04.2022
- Supervised daily operations to ensure compliance with safety and service standards.
- Monitored premises to prevent unauthorized access and ensure safety for all personnel.
- Conducted regular patrols to identify and address potential security risks effectively.
- Collaborated with law enforcement during incidents to facilitate rapid response and resolution.
Education
Bachelor's Degree - Filmmaking
New York Film Academy
New York12-2026
Diploma - undefined
Rufus King High School
Milwaukee05.2020
Skills
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Cash handling
- Hospitality service expertise
- Cleanliness standards
Certification
CPR/AED Certified - American Red Cross
Languages
English
Timeline
Server
East Town Kitchen + Bar
03.2023 - 12.2024
Cashier Team Lead
Walmart
05.2022 - 07.2023
Security Line Officer
Potawatomi Hotel
06.2021 - 04.2022
Diploma - undefined
Rufus King High School
Bachelor's Degree - Filmmaking
New York Film Academy