Asia Vernon
Grand Prairie,United States
Summary
Proven Master Stylist and Cosmetology Instructor with a track record of boosting client retention and student pass rates by over 30% at International Beauty College #3. Excels in creative thinking and problem-solving, ensuring high customer satisfaction and compliance with state regulations. Skilled in team collaboration and training, adept at fostering professional growth and enhancing service quality.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Abba Staffing & Consulting
Dallas, TX
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Master Stylist
Pressed Roots
09.2022 - 12.2023
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Increased salon revenue by promoting and selling various hair care products, treatments, and services.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
Master Stylist
JCPenney Salon
Dallas, TX
11.2023 - 09.2024
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Colored and treated hair using modern technology.
- Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
- Increased customer satisfaction by staying attuned to each client''s unique needs and preferences, adjusting styling techniques as necessary.
- Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
Cosmetology Instructor
International Beauty College #3
Garland, TX
11.2021 - 12.2022
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Planned both theory and practical lessons for 50 students.
- Enhanced students'' practical skills by demonstrating and explaining various cosmetology techniques.
- Increased student pass rates on state licensing exams through comprehensive test preparation and review sessions.
- Facilitated workshops on essential soft skills, such as communication and professionalism within the beauty industry.
- Regularly collaborated with colleagues to share best practices or identify areas for curriculum enhancement, ensuring a top-quality educational experience for students.
- Maintained up-to-date knowledge of industry standards, regulations, and advancements to ensure relevant instruction.
- Adapted instructional methods based on individual student needs or learning styles, resulting in greater success and satisfaction among the student body.
- Organized guest speaker events featuring successful cosmetology professionals to inspire students and provide real-world insights.
Direct Support Professional
Camp Worth
Fort Worth, TX
08.2020 - 10.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Cosmetology Instructor
The Salon Professional Academy Dallas
Dallas, TX
09.2019 - 02.2020
- Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment.
- Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
- Collaborated with fellow instructors to create innovative teaching strategies for improved student comprehension.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
- Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.
- Evaluated individual student progress by conducting regular assessments and providing constructive feedback.
- Established strong rapport with students, fostering an open and inclusive learning atmosphere.
Education
Cosmetology
Texas Barber College & Hairstyling School
Dallas, TXSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Product Knowledge
- Customer Focus
- POS System Operation
- Problem-Solving
- Reliable and Responsible
- Adaptable and Flexible
- Team Collaboration
- Active Listening
- Creative Thinking
- Cooperative Attitude
- Relationship Building
- Issue Resolution
- Team Leadership
- Employee Training
- Training and mentoring
- Policies and Procedures
Timeline
Customer Service Cashier
Abba Staffing & Consulting
05.2024 - Current
Master Stylist
JCPenney Salon
11.2023 - 09.2024
Master Stylist
Pressed Roots
09.2022 - 12.2023
Cosmetology Instructor
International Beauty College #3
11.2021 - 12.2022
Direct Support Professional
Camp Worth
08.2020 - 10.2021
Cosmetology Instructor
The Salon Professional Academy Dallas
09.2019 - 02.2020
Cosmetology
Texas Barber College & Hairstyling School