Detail-oriented professional transitioning from a client-facing support role to manufacturing operations. Experienced in tracking strict data metrics, inspecting specifications, and troubleshooting issues under tight deadlines. Committed to maintaining clean, safe workspaces and contributing to high-efficiency production lines
Work History
Production Associate
2 Years 7 Months
Tesla | 04.2024 - Current
Inspect finished parts for defects and flag issues before items move to the next stage.
Maintain clean and organized work areas to support safe and efficient production flow.
Follow standard operating procedures to complete assigned tasks accurately and consistently.
Monitor equipment condition and report malfunctions promptly to minimize downtime.
Support line changeovers by preparing tools, materials, and workspace for the next run.
Handle repetitive tasks with steady attention to detail and consistent pace during busy periods.
Assist with moving materials and finished items safely across the production area.
Adapt quickly to changing production priorities while keeping assigned work on schedule.
CSR - Customer Service
2 Years 3 Months
The Home Depot | 01.2022 - 04.2024
Handling high frequent calls daily while answering questions, routing requests, and supporting fast resolutions.
Troubleshoot customer issues over the phone, clarifying concerns and guiding callers to the right next step.
Schedule pickups and deliveries, coordinating timing with store teams and keeping customers informed.
Provide customer support with clear communication and courteous phone etiquette across daily interactions.
Cash Logistics Processor
1 Year 10 Months
Brink's, Incorporated | 04.2022 - 02.2024
Cash Handling & Counting:Count, sort, and validate large volumes of banknotes and coins.
Deposit Verification:Verify incoming bank and retail cash deposits against manifest records.
Shipment Preparation:Prepare outgoing cash orders, change funds, and currency shipments for banks, ATMs, and commercial clients.
Security & Compliance:Detect counterfeits, perform fitness sorting on bills, and follow strict safety and vault protocols.
Data Entry: Basic computer systems to reconcile daily logs and inventory.
Fresh Cap 1
3 Years 9 Months
Walmart | 07.2018 - 04.2022
Rotate merchandise on shelves to keep products accessible, neat, and aligned with store presentation standards.
Organize backroom inventory to speed replenishment and support efficient daily store operations.
Assist customers with locating items and answering basic questions during busy store shifts.
Sales Associate and Cashier
1 Year 2 Months
Ross Dress For Less | 06.2019 - 08.2020
Delivered courteous customer service and resolved routine checkout questions in a fast-paced retail setting.
Used POS systems to ring purchases, handle returns, and keep lines moving efficiently.
Cashier
7 Months
Circle K Gas Stations | 11.2017 - 06.2018
Provided courteous customer service by answering questions, processing payments, and handling routine issues.
Processed cash, card, and POS payments accurately while following store checkout procedures.
Kept the front counter organized and stocked to support fast, efficient customer service.
Education
High School Diploma - General studies
Warren Central High School | Vicksburg, MS | 05.2016
Skills
Cash handling
Accuracy
Attention to details
Data entry
Balancing
Processing deposits
communication skills
Efficiency
Product knowledge
Patience/friendliness
Inventory management
Flexibility
Teamwork
Time management
Personal Information
Work Permit: Authorized to work in the US for any employer