Asiah Mukuru
Huntsville,AL
Overview
4
4
years of professional experience
Work History
Associate
Amazon
10.2023 - 12.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Representative
Cutco Knives
09.2023 - 11.2023
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Engaged with people to inform them about the products
- participated in biweekly virtual training's to learn successfully
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Representative Manger
Titan Management
05.2020 - 08.2023
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Accomplished multiple tasks within established timeframes.
- received payments from residents and processed all checks
- manged cleaning services and vending machines
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Lead Busser/Head Hostess
Cheddars Scratch Kitchen
05.2020 - 09.2020
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Answered customer questions about hours, seating, and menu information.
Education
Entrepreneurship - Sales And Marketing Education
Alabama A & M University
Normal, ALHigh School Diploma -
GLCA
Lafayette, IN05-2023
Skills
- Customer Needs Assistant
- Feedback reporting
- Market research
- Comprehensive
- Manageable
Affiliations
- GLCA, professional development course that you can take in high school to prepare you for your major in college , 2 semester’s for entrepreneurship
Timeline
Associate
Amazon
10.2023 - 12.2023
Sales Representative
Cutco Knives
09.2023 - 11.2023
Representative Manger
Titan Management
05.2020 - 08.2023
Lead Busser/Head Hostess
Cheddars Scratch Kitchen
05.2020 - 09.2020
Entrepreneurship - Sales And Marketing Education
Alabama A & M University
High School Diploma -
GLCA