Highly skilled at filling and labeling prescriptions accurately, keeping track of drug inventories, and updating pharmacy records. Safety-conscious and well-organized, with extensive experience working with insurance companies, prescribers, and individuals to resolve problems. Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic. Team collaboration Interpreting orders Assisting pharmacists Patient confidentiality Processing payments Regulatory compliance Organization Problem resolution Communications Customer service
Overview
14
14
years of professional experience
Work History
Server
Vine Cafe and Catering
New Bern, NC
12.2025 - Current
Provided exceptional customer service, ensuring satisfaction and repeat patronage.
Managed multiple tables efficiently, prioritizing guest needs and optimizing service flow.
Trained new staff on menu offerings, service standards, and operational procedures.
Collaborated with kitchen staff to coordinate timely food preparation and delivery.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Cashier/barista
Bella’s cafe
New Bern, NC
02.2025 - 12.2025
Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
Maintained clean and organized checkout area, promoting a welcoming environment for shoppers.
Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
Server/Host/Bartender
Captain Rattys Seafood
New Bern, NC
02.2022 - 12.2024
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Pharmacy Technician
Realo Extended Care Pharmacy
New Bern, NC
02.2019 - 08.2022
Kept track of the ordering of pharmacy medication stock in order to keep inventory streamlined and costs low
Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems
Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors
Dispensed medications to patients according to the pharmacist's orders
Ordered medicines on a daily basis to ensure that demands and needs were met
Worked with insurance reps to process claims and calculate the correct co-pay amounts for patients
Stocked, labeled, and inventoried medication to keep accurate records
Helped the pharmacist fill prescriptions for 100+ customers on a daily basis
Professional Summary
Skills
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Cashier/ Attendant
Carolina Quick Lube
New Bern, NC
12.2015 - 06.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Server
37th Street Pizzeria
New Bern, NC
01.2013 - 02.2016
Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
Managed multiple tables efficiently, optimizing service flow during peak hours to enhance dining experience.
Trained new staff on operational procedures and menu details, fostering a collaborative team environment.
Coordinated with kitchen staff to ensure timely food delivery and accurate order fulfillment for guests.