Asiauna Massey

U.S. BANK — Cincinnati, Ohio

Paying Transfer Agent Operations Specialist | Non-Standard Processing Team | October 2024–Present

• Process bond-related transactions for Corporate Trust Operations customers using established procedures to support accurate, timely

completion within service-level agreements.

• Research processing exceptions, perform corrective actions, and escalate issues to appropriate contacts to resolve discrepancies before

deadlines.

• Cleared cash-balancing exceptions using Arcaria CE money movement tools and maintained daily Funds Movement and Wire Clearing reports to ensure accurate financial tracking.

• Processed more than 2,400 distribution and payment requests totaling over $5.9 billion in 2025 without resulting Operational Repository risk

items.

• Machinist’s Mate, Petty Officer Third Class | December 2019–March 2023
• | Department/assignment: Nuclear Reactor Department; shaft alley aboard USS Harry S. Truman for
• • Performed routine maintenance and repairs on assigned shipboard machinery and equipment in the shaft alley, supporting safe operation and
• equipment readiness.
• • Conducted equipment checks and monitored machinery conditions during assigned duties; reported abnormalities and maintenance needs
• through established shipboard procedures.
• • Supported preventive and corrective maintenance by inspecting equipment, assisting with troubleshooting, and completing assigned repair tasks
• in accordance with technical procedures and safety requirements.
• • Served as a Repair Parts Petty Officer, tracking, organizing, and maintaining accountability for repair parts and supplies; supported inventory
• control, parts availability, and departmental readiness.
• • Stood security and operational watches lasting 12+ hours, monitored alarms and secured areas, and maintained situational awareness while
• following watchstanding procedures.
• • Supervised and coordinated the work of 10+ junior sailors; supported training, communications, safety drills, and daily team readiness.
• • Coordinated and participated in emergency procedures, including cybersecurity simulations and fire-response drills; served with the
• Cybersecurity Readiness Test Team and Service Test Team.
• • At NCTAMS LANT, monitored Navy-Marine Corps Intranet and government systems and supported controlled access procedures.
• • Processed and routed Top Secret clearance-related requests for personnel/work associated with NCTAMS LANT and supported
• internet/network access authorization documentation; did not adjudicate clearances.
• Good Conduct Medal • National Defense Service Medal • Global War on Terrorism Expeditionary Medal • Global War on Terrorism Service Medal