ASJA HOWELL

• Provide administrative support by welcoming and registering incoming clients at the SNAP front desk, sorting and processing incoming and outgoing mail using a postage meter, scanning client documents into the Beacon database, escorting clients to and from the conference room, and assisting in facilitating TAFDC Orientation presentations

Provide administrative support by greeting and registering clients at the SNAP front desk, managing the sorting and processing of incoming and outgoing mail with a postage meter, scanning client documents into the Beacon database, escorting clients to and from the conference room, and assisting in the delivery of TAFDC Orientation presentations.

• Answered 30 to 60 calls daily from medical providers and patients seeking verification of health insurance eligibility. Assisted patients with selecting new Primary Care Physicians- sent patients listing of providers and entered updated provider information in Health Plan web-site. Assisted patients with navigating through Health Plan Net on-line portal. Completed health insurance on-line applications during busy open enrollment period. Issued new and replacement insurance cards.

• Processed 200 applications for health insurance during 2015 enrollment period. Educated members on Massachusetts health insurance options, policy coverage, and co-pays.

• Coordinated office services including preparing company budget, processing staff payroll, bookkeeping, and inventory management.