Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Asjha Vining

Asjha Vining

customer service
Oakland,CA

Summary

Accomplished security and customer service professional with a proven track record at Google Next, adept in crime prevention and maintaining records. Demonstrates exceptional leadership and interpersonal skills, enhancing customer loyalty and team productivity. Expert in surveillance monitoring and fostering a safe, welcoming environment. Achieved significant reductions in unauthorized access through vigilant gate management and incident reporting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Gate Security Officer

Google Next
03.2024 - 09.2024
  • Reviewed issues and compiled findings.
  • Checked credentials and identifying paperwork for all incoming employees and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Security Officer

Express Employment
01.2020 - 06.2021
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.

Cashier Team Lead

IKEA
06.2023 - 12.2023
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer loyalty and retention.

Team Leader Manager

the Friends Experience
10.2022 - 01.2023
  • Led employee relations through effective communication, coaching, training, and development.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Sketchers

Cashier Customer Service
10.2021 - 12.2021
  • Provided professional services and support in a dynamic work environment.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managed time efficiently in order to complete all tasks within deadlines.

Sales Associate

Burlington Coat Factory Distribution Center
05.2018 - 02.2019
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Human Physiology

Oakland High School
Oakland, CA
05.2014

Skills

  • Crime prevention
  • Vehicle inspection
  • Alarm systems
  • Surveillance monitoring
  • Incident reporting
  • Radio communication
  • Maintaining records
  • Gate management

Certification

guard card


food handlers certificate

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Front Gate Security Officer

Google Next
03.2024 - 09.2024

Cashier Team Lead

IKEA
06.2023 - 12.2023

Team Leader Manager

the Friends Experience
10.2022 - 01.2023

Sketchers

Cashier Customer Service
10.2021 - 12.2021

Security Officer

Express Employment
01.2020 - 06.2021

Sales Associate

Burlington Coat Factory Distribution Center
05.2018 - 02.2019

Human Physiology

Oakland High School

Similar Profiles

CREATE PROFILE
Asjha Viningcustomer service