Asletti Alejo
miami,FL
Summary
Committed to delivering outstanding service and unparalleled support, I prioritize customer satisfaction. With a deep understanding of customer service best practices, I excel at finding innovative solutions to meet customer needs effectively. Skilled in utilizing a range of strategies, I strive to provide exceptional service that exceeds expectations.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bascom Palmer Eye Institute
07.2024 - Current
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered prompt service to prioritize customer needs.
Assistant Manager
Soiree Party Rental
01.2023 - 07.2024
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales Associate
Walmart
10.2022 - 12.2022
- Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items
- Maintained high customer service standards in high-volume, fast-paced environments.
Education
Bachelor of Fine Arts - BFA - Animation, Interactive Technology, Video
Kansas City Art Institute
05.2022
Associate of Arts - AA - Fine/Studio Arts, General
Miami Dade College
05.2019
Skills
- Customer Service
- Event Planning
- Scheduling
- Account updating
- Data Entry
- Complaint resolution
- Call Management
- Team Management
- Communication
- Adobe Suite
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Bascom Palmer Eye Institute
07.2024 - Current
Assistant Manager
Soiree Party Rental
01.2023 - 07.2024
Sales Associate
Walmart
10.2022 - 12.2022
Bachelor of Fine Arts - BFA - Animation, Interactive Technology, Video
Kansas City Art Institute
Associate of Arts - AA - Fine/Studio Arts, General
Miami Dade College
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