Asleydis Lavina
Summary
Punctual and honest. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Friendly and reliable offering unmatched customer service and workplace focus.
Overview
2
2
years of professional experience
Work History
Server
Dando La Brasa Restaurant
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Cashier
Publix Supermarket Customer Service
01.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Front Desk Receptionist
Courvoisier Courts Brickell Key
02.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associate of Science - Medical Assisting
South Florida Institute of Technology
Miami, FLHigh School Diploma -
Lazaro Pena
Havana, Cuba05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Service prioritization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Dando La Brasa Restaurant
09.2023 - Current
Cashier
Publix Supermarket Customer Service
01.2023 - 10.2023
Front Desk Receptionist
Courvoisier Courts Brickell Key
02.2022 - 01.2023
Associate of Science - Medical Assisting
South Florida Institute of Technology
High School Diploma -
Lazaro Pena
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