Professional Summary
Overview
Work History
Education
Skills
Timeline
Logistics & Customer Service

Asmaa Victor

Amazon
PA
7
years of professional experience

A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Logistics coordinator position. Ready to help the team achieve company goals. A strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature. I am Proficient in handling complex customer issues and promoting positive experiences. Skilled in coordinating documentation and handling payments.

Work History

Logistics Lead Coordinator, Customer Service Rep

2 Years 1 Month
Veho Tech Inc. | 09.2021 - 10.2023
  • Creating better and faster processes for start-up programs using, Sheets and Excel
  • Finding errors and flaws in systems that create duplicates and cause errors - Providing information and having control as a coordinator
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Tracked orders and notified customers of status or potential delays.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and missing cargo units.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Assisted in the development and implementation of logistic driver policies and procedures to provide a roadmap for daily operations.
  • Generated monthly performance reports to track and analyze shipping trends for end-of-week reports.
  • Created data reports for management to provide insights into logistics operations and performance.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.

Sales Associate

2 Years 4 Months
Rite Aid | 04.2017 - 08.2019
  • Ensure proper identification when selling tobacco products
  • Maintain a safe and clean work environment
  • Prepared merchandise for the sales floor by pricing or tagging. Completed inventory counts
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Back end Associate

3 Months
Burlington Coat Factory | 10.2021 - 01.2022
  • Receiving including Preparing and Processing all merchandise
  • Tagging merchandise for the sales floor - Backroom cleanliness
  • Maintained a clean and organized stockroom by sweeping, mopping, and removing empty boxes.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Organized merchandise on the floor, priced items with scan guns, and switched price tickets according to promotional sales and sale expiration dates.
  • Worked varied hours to meet seasonal and business needs.

Personal Store Shopper

1 Year 3 Months
Amazon | 09.2022 - 12.2023
  • Used detail-oriented skills for customer items - Handled CT scan devices - Packaged and sealed food and produce for outbound shipping.
  • Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
  • Tracked substitutions and informed customers of changes.
  • Selected best-quality perishable items such as meat and produce.

Cashier

8 Months
Walmart | 09.2019 - 05.2020
  • Assisted customers with self check out services
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering the store and responded promptly to customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Cleaned and sanitized the cashier workstation and scanning area.

Education

High School Diploma

OIC Career And Academic Development Institute | Philadelphia | 08.2019
  • [3.8] GPA

No Degree - Sterile Processing Technology

Deraj Medical Career Training | Philadelphia, PA | 08.2024

12 Month program for Sterile Processing Technician

Skills

Logistics Oversight
Skilled in Excel
Microsoft
Google
Complaint Resolution
Staff Training
Money Handling Abilities
Data Entry
Returns
Order and Delivery Processing
Shipping and Receiving
Operational Oversight
Inventory
Cash Register Operation
Order Fulfillment

Timeline

Personal Store Shopper

Amazon
09.2022 - 12.2023Read More

Back end Associate

Burlington Coat Factory
10.2021 - 01.2022Read More

Logistics Lead Coordinator, Customer Service Rep

Veho Tech Inc.
09.2021 - 10.2023Read More

Cashier

Walmart
09.2019 - 05.2020Read More

Sales Associate

Rite Aid
04.2017 - 08.2019Read More

OIC Career And Academic Development Institute

High School Diploma
Read More

Deraj Medical Career Training

No Degree from Sterile Processing Technology
Read More
Asmaa VictorLogistics & Customer Service