ASONJA MERCER
CONYERS,US
Summary
Experienced payroll and human resources professional with a proven track record of successfully managing multi-state payrolls and improving process efficiency. Proficient in payroll processing, HR information systems, and ensuring compliance with evolving laws. Skilled in effective communication and data analysis to drive organizational success. Committed to optimizing processes and fostering employee trust through meticulous attention to detail and collaborative problem-solving.
Overview
19
19
years of professional experience
Work History
Payroll Specialist III
Akima
05.2022 - Current
- Manage multi-state payrolls, ensuring timely and accurate processing
- Resolve payroll inquiries and collaborate with HR for employee support
- Maintain payroll records, ensuring compliance with updated laws
- Conduct audits on HSA, 401K, and other benefits for accuracy
- Securely handle payroll data, assisting with tax notices
- Liaise with HR, Finance, and Accounting to reconcile payroll accounts
- Respond to employee queries, fostering clear communication across departments
- Execute precise off-cycle calculations for bonuses, reimbursements, and adjustments
- Perform banking functions with attention to detail, ensuring timely transactions
- Stay abreast of evolving payroll laws, proactively implementing updates to company policies
- Enhance processes for improved efficiency and compliance
- Maintain strict confidentiality of payroll information
- Assist with tax notices, providing crucial support to ensure organizational compliance and employee trust
- Streamlined multi-state payroll processes, ensuring compliance with evolving regulations
- Conducted meticulous audits on benefits, enhancing accuracy and efficiency
- Fostered seamless communication across departments, resolving payroll inquiries and supporting employees
- Partnered with HR and Finance to reconcile accounts effectively
Claims Representative
MAPFRE INSURANCE
01.2021 - 05.2022
- Respond to inquiries received via inbound calls from claimants and insureds
- Accurately enter pertinent data regarding property loss into the system of record
- Provide thorough information throughout the entire claim life cycle and complete scheduling of required appraisals
- Perform in-depth research of policies related to incidents to determine the extent of the company’s liability and entitlement
Administrative Supervisor – Payroll Coordinator
CABLEVISION
01.2006 - 01.2019
- Processed bi-weekly payroll for a group of 600+ personnel within the company call center
- Served as point of contact for Family and Medical Leave Act (FMLA) and Americans with Disabilities act (ADA) inquiries
- Analyzed and performed computations, including timecard adjustments and overpayments, ensured accuracy of payroll tax withholdings and payroll deposits
- Coordinated paid time off request and maintained human resources databases for newly hired and discharged personnel
- Championed development of scheduling process to resolve reoccurring inaccuracies with payroll system calculations
- Acknowledged for manually processing time entries for 620 personnel for 5 months as provisional solution for inaccuracy of pay codes
Education
HUMAN RESOURCE MANAGEMENT -
Ashford University
COMPUTER SCIENCE -
Johnson C. Smith University
Charlotte, NCMEDICAL BILLING & MEDICAL MANAGEMENT CERTIFICATION -
Wilson Technical Institute
Dix Hills, NYSkills
- Accurate Payroll Management
- Effective Communication
- Analytical Problem Solving
- Administrative Support
- Accurate Data Entry
- Proficient Task Prioritization
- Employee Training
- Development
- Human Resource Policies
- Process Development
- Payroll Management Systems
- HR Information Systems
- Skilled in Microsoft Office Applications
- Experience with ADP Software
- HRIS
- Costpoint
- Deltek
- PeopleSoft
- Oracle
- Workday
- Data-Driven Analysis
- Compliance Management
- Employee Relations
- Financial Reporting
- Data Analysis
- Employee Engagement
- Payroll Compliance Review
- Benefits Administration
- Process Improvement
- Compliance Auditing
Timeline
Payroll Specialist III
Akima
05.2022 - Current
Claims Representative
MAPFRE INSURANCE
01.2021 - 05.2022
Administrative Supervisor – Payroll Coordinator
CABLEVISION
01.2006 - 01.2019
COMPUTER SCIENCE -
Johnson C. Smith University
MEDICAL BILLING & MEDICAL MANAGEMENT CERTIFICATION -
Wilson Technical Institute
HUMAN RESOURCE MANAGEMENT -
Ashford University
Similar Profiles
Otis McKellyOtis McKelly
LMA /Supply Technician at AKIMALMA /Supply Technician at AKIMA
Eddiel A. GutierrezEddiel A. Gutierrez
Detention Officer at AkimaDetention Officer at Akima
ARMANDO ILANOARMANDO ILANO
THAAD Instructor at AkimaTHAAD Instructor at Akima
Gabriel CrispGabriel Crisp
EMG Shareholder Intern at AkimaEMG Shareholder Intern at Akima
Paul MorelandPaul Moreland
Personal Computer Specialist at Fulton County Public Defender’s OfficePersonal Computer Specialist at Fulton County Public Defender’s Office