Aspen Davis
Varnville,SC
Summary
Dedicated and dependable with seven years of experience demonstrating strong leadership, communication, organization, and problem solving skills. Experienced in training, supervising, handling challenging situations and making sound decisions in fast paced environments. A motivated individual with a strong work ethic and the ability to learn quickly, take initiative and positively contribute to any organization.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Dispatch Supervisor
Hampton County E911
Hampton, South Carolina
09.2019 - Current
- Managed multiple phone lines, delivering accurate information promptly to support effective incident response.
- Dispatched appropriate personnel based on priority level of each incident received via telephone or radio communications.
- Exhibited strong knowledge of police, fire, and medical protocols in order to accurately respond to callers' needs.
- Maintained composure under pressure while multitasking with incoming calls, radio traffic, and computer data entry.
- Monitored performance to identify training needs, strengthening team capabilities and response effectiveness.
- Identified opportunities for process improvements within the training department.
- Developed and implemented training programs for new employees, ensuring readiness for dispatch responsibilities and improving overall team performance.
- Maintained detailed records of employee training activities, tracking progress to support ongoing development.
Education
High School Diploma -
Grace School Associations
Florence05-2016
Skills
- Incident management
- Training program development
- Employee training
- Shift supervision
- Incident documentation
- Data management
- Decision making
- Clear communication
- Customer service
- Critical thinking
Certification
- SLED Assistant Terminal Agency Coordinator ATAC
- SCCJA Basic Telecommunications Officer
- SCCJA Crisis Communication for Telecommunicatiors
- SCCJA Critical Suicide Intervention
- IAED Precise Language Matters
- IAED Critical Decision Points
- IAED Certified Advanced Emergency Medical Dispatcher
- LDF School of Nursing Assistants Medication Technician
- Heartsaver CPR AED
Timeline
Dispatch Supervisor
Hampton County E911
09.2019 - Current
High School Diploma -
Grace School Associations