Aspen Kortan
Sioux Falls,SD
Summary
I have a lot of costumer service skills and enjoy working with people.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Church Volunteer
Central Church
12.2023 - Current
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Taught Sunday school classes to impart values of faith.
- Supported Sunday school programming by developing creative lesson plans that engaged children in age-appropriate learning activities.
Babysitter
Myself
05.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
No Degree -
Brandon Valley High School
Brandon, SD05-2026
Skills
I am involved in the ASL (American Sign Language) community and go out with Deaf people every month and help translate while they are ordering food
I am section leader for Chamber Orchestra in my high school
I am a member of National Honors Society
I am in SALSA, a club that I can volunteer for community services, and book club
Timeline
Barista
Starbucks
08.2024 - Current
Church Volunteer
Central Church
12.2023 - Current
Babysitter
Myself
05.2020 - Current
No Degree -
Brandon Valley High School