Aspen Richardson
Powhatan,VA
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Specialist
Dicks Sporting Goods
03.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Science - Criminal Justice
John Tyler Community College
Chester, VA04.2025
Nail Technician - Cosmetology
Cameo College of Essential Beauty
Salt Lake City, UT08.2023
High School Diploma -
Powhatan High School
Powhatan, VA05.2021
Skills
- Cash Register Operations
- Communications Strategies
- Invoice Preparation and Processing
- Understanding Customer Needs
- Merchandise Orders and Exchanges
Accomplishments
* 3-Time High School Letter - Cheer
* Cheer Team Captain - 2021
* Advanced Diploma - Honors - Powhatan HS 2021
* 3 Year JROTC - Sargeant Rank
Certification
Certified Nail Technician - Cameo College
Timeline
Customer Service Specialist
Dicks Sporting Goods
03.2022 - Current
Bachelor of Science - Criminal Justice
John Tyler Community College
Nail Technician - Cosmetology
Cameo College of Essential Beauty
High School Diploma -
Powhatan High School
Certified Nail Technician - Cameo College