Aspen Roth
Anna,TX
Summary
Dedicated professional with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Event Staff Member
The Stix Icehouse
02.2024 - 05.2026
- Coordinated with kitchen staff and event coordinators to facilitate smooth daily operations and successful event execution.
- Processed cash transactions accurately, maintained detailed records, and adapted to varying event requirements and diverse customer needs.
- Coordinated event logistics and setup for various functions and gatherings.
Junior Product Designer
Southwest Airlines
01.2024 - 09.2025
- Collaborated with cross-functional teams to design user-friendly airline applications.
- Created wireframes and prototypes to visualize design concepts for digital products.
- Conducted user research to identify customer needs and preferences for travel experiences.
- Collaborated on digital design projects to enhance user experience, working within multidisciplinary teams to deliver effective solutions.
- Honed attention to detail through iterative design processes, gaining experience in a professional corporate environment.
Front Desk Receptionist
Braddock Chiropractic
11.2022 - 01.2024
- Managed front desk operations, coordinating appointment scheduling, maintaining accurate patient records, and efficiently handling multi-line phone systems and in-person inquiries.
- Supported healthcare team with administrative tasks, ensuring seamless daily operations and fostering a welcoming environment for patients.
- Welcomed patients at front desk, creating a friendly atmosphere. and provided excellent customer service.
- Managed appointment scheduling and coordinated office calendar effectively.
- Answered phone calls promptly and directed inquiries to appropriate staff.
Customer Service Cashier
1418 Coffee
Prosper, Texas
07.2026 - Current
- Provided exceptional service to enhance customer satisfaction and loyalty.
- Handled customer transactions efficiently and accurately at a busy coffee shop.
- Resolved customer inquiries and complaints in a professional manner.
Education
Bachelor of Arts - Communications
Southeastern Oklahoma State University
Durant, OK 08.2025 - 09.2026
Skills
- Event Coordination
- Customer Service
- Point of Sale Systems
- Administrative support
- User experience
- Team Collaboration
- Communication
Timeline
Customer Service Cashier
1418 Coffee
07.2026 - Current
Bachelor of Arts - Communications
Southeastern Oklahoma State University
08.2025 - 09.2026
Event Staff Member
The Stix Icehouse
02.2024 - 05.2026
Junior Product Designer
Southwest Airlines
01.2024 - 09.2025
Front Desk Receptionist
Braddock Chiropractic
11.2022 - 01.2024