Aspen Sumpter
Muskogee,OK
Summary
Committed and hardworking cashier with 7+ years experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Have a solid experience in cash handling, bookkeeping and computations.
Overview
9
9
years of professional experience
Work History
Sales Clerk
State Beauty Supply
Muskogee, OK
02.2022 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and efficiency.
Hairstylist Booth Renter
Sophisticuts Salon
Muskogee, OK
06.2021 - Current
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hair Salon Manager
Supercuts
Muskogee, OK
08.2017 - 06.2021
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Scheduled employees to maintain adequate coverage during business hours.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
Food and Beverage Cashier
Juice Express
Muskogee, OK
04.2017 - 08.2017
- Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
- Provided correct change to customers while following cash handling policies and procedures.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Provided attentive service and proactively assessed guest needs.
Food and Beverage Cashier
Bretzel
Muskogee, OK
03.2016 - 08.2017
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Engaged customers to help create superior food and beverage experience.
- Replaced CO2 tanks and soda syrups when depleted.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Volunteer
Veterans Administration Medical Center
Muskogee, OK
06.2013 - 07.2015
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Warmly greeted patients and visitors and made each feel welcome.
Education
Cosmetology License - Cosmetology
Elite Beauty College
Muskogee, OK06.2017
High School Diploma -
Hilldale High School
Muskogee, OK05.2016
Physical Therapy Aide - Physical Therapy
Indian Capital Technology Center - Muskogee
Muskogee, OK05.2016
Skills
- Exceeding Customer Expectations
- Retail Metrics and Goals
- Item Ticketing and Pricing
- Security Practices
- Safety and Cleanliness Standards
- Computer Proficiency and Microsoft Office
- Customer Transactions
- Customer Service and Assistance
- Work Task Prioritization
Timeline
Sales Clerk
State Beauty Supply
02.2022 - Current
Hairstylist Booth Renter
Sophisticuts Salon
06.2021 - Current
Hair Salon Manager
Supercuts
08.2017 - 06.2021
Food and Beverage Cashier
Juice Express
04.2017 - 08.2017
Food and Beverage Cashier
Bretzel
03.2016 - 08.2017
Volunteer
Veterans Administration Medical Center
06.2013 - 07.2015
Cosmetology License - Cosmetology
Elite Beauty College
High School Diploma -
Hilldale High School
Physical Therapy Aide - Physical Therapy
Indian Capital Technology Center - Muskogee