Aspien Montano
Johnstown,CO
Summary
Experienced and customer focused professional with a strong background in hospitality, leadership, and office administration. Proven ability to lead teams, manage daily operations, and deliver high-quality results in fast-paced dynamic environments. Skilled in customer service, team collaboration, scheduling, and organizational support, with a track record of driving efficiency and adapting to changing needs. Known for reliability, effective communication, and a strong commitment to supporting organizational goals by employers.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Another Broken Egg Cafe
10.2024 - Current
- Supervised and coordinated daily front- and back-of-house operations during breakfast and brunch service
- Handled guest concerns and complaints with professionalism, achieving amazing customer satisfaction rating.
- Scheduled and adjusted employee shifts to optimize labor costs and meet staffing needs.
- Manages Inventory and ordering of supplies.
Office Administrator
J and P Landscaping
Berthoud, Co
03.2019 - Current
- Managed office operations, ensuring efficient workflow and communication across departments.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Completed bi-weekly payroll through Quickbooks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Server/ Bartender/ Key Manager
Urban Egg
09.2021 - 10.2024
- Provided fast, friendly, and knowledgeable service to guests in a high-volume bar and restaurant setting.
- Maintained a clean, organized, and fully stocked bar during peak hours.
- Processed payments quickly and accurately using Aloha and Toast
Manager/Bartender
21 North Tavern and Brewery
08.2019 - 09.2021
- Built regular clientele by remembering guest preferences and providing personalized service
- Supervised front-of-house staff while maintaining full bartender responsibilities
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders and servers on drink recipes, POS systems and guest service standards
- Managed inventory levels, optimizing stock rotation to minimize waste and reduce costs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server/ Bartender
ELF Grill
08.2017 - 08.2020
- Worked collaboratively with kitchen and front-of-house staff to ensure timely food and drink delivery
- Restocked bar supplies, cleaned equipment, and completed side work to prepare for next shifts
- Accurately took food and drink orders, ensuring dietary preferences and allergies were noted
Education
Bachelors of Business Administration -
University of Phoenix
01.2026
High School Diploma - undefined
Frederick High School
Skills
- Customer service
- Money handling
- Scheduling appointments
- Team leadership
- Office supply management
- Reception duties
- Payroll
- Decision-making
- Time management
- Task delegation
- Workload management
- Conflict resolution
- Team building
- Employee scheduling
Timeline
Assistant Manager
Another Broken Egg Cafe
10.2024 - Current
Server/ Bartender/ Key Manager
Urban Egg
09.2021 - 10.2024
Manager/Bartender
21 North Tavern and Brewery
08.2019 - 09.2021
Office Administrator
J and P Landscaping
03.2019 - Current
Server/ Bartender
ELF Grill
08.2017 - 08.2020
High School Diploma - undefined
Frederick High School
Bachelors of Business Administration -
University of Phoenix
TIPS Certification, SERV Safe
TIPS Certification Exp. 2026
SERV Safe Certification Exp. 2030