Aspyn Adams
Clearfield
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
13
13
years of professional experience
Work History
Cashier
Sinclair
Hooper, Utah
04.2024 - Current
- Processed customer transactions efficiently and accurately to enhance service delivery.
- Maintained cleanliness and organization of checkout area to ensure a pleasant shopping experience.
- Trained new cashiers on operational procedures and best practices for customer service excellence.
Sales Associate
101 Shops
Syracuse, Utah
01.2024 - 03.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Housekeeper
Got Dirt
Layton, Utah
11.2021 - 02.2022
- Cleaned and sanitized various surfaces to maintain high standards of hygiene.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Sales Development Representative
Pinterest
03.2021 - 08.2021
- Conducted outbound prospecting to identify and qualify potential leads.
- Participated in weekly team meetings to discuss performance metrics and share best practices.
- Won new business by articulating full value of company's capabilities to prospects.
Operations Support Specialist
VSS Logistics LLC/Lockheed Martin
Clearfield, Utah
06.2020 - 12.2020
- Maintained accurate inventory records using warehouse management systems.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Pulled orders quickly to maintain demanding productivity goals.
- Sorted and organized items in designated areas for easy access.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Sales Chat Agent
Teleperformance
Ogden, Utah
02.2016 - 03.2017
- Resolved customer inquiries through chat support, enhancing overall customer satisfaction.
- Implemented best practices for handling complex customer issues, increasing resolution rates.
- Participated in regular meetings with management to discuss performance metrics, identify areas of opportunity, and share best practices among the team members.
- Enhanced brand reputation with superior customer service skills, promptly answering inquiries and providing accurate information.
Debt Collector
Bonneville Collections
South Ogden, Utah
07.2015 - 12.2015
- Managed collection efforts for delinquent accounts, ensuring compliance with regulatory standards.
- Developed effective communication strategies to negotiate repayment plans with clients.
- Implemented workflow enhancements that increased overall efficiency of collection operations.
- Developed strong relationships with customers to foster timely payments and account resolution.
Bank Teller/Customer Service Associate
American First Credit Union
Harrisville, Utah
08.2013 - 06.2015
- Processed customer transactions accurately, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, resolving issues efficiently and enhancing satisfaction.
- Maintained cash drawer integrity through meticulous balancing and reconciliation practices.
- Promoted credit union products, contributing to increased member engagement and sales initiatives.
Education
High School Diploma -
Clearfield High
Clearfield, Utah05.2013
Skills
- Microsoft Office
- Critical Thinking
- Multi-Task
- Keyboarding
- Analytical
- Communication
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
Timeline
Cashier
Sinclair
04.2024 - Current
Sales Associate
101 Shops
01.2024 - 03.2024
Housekeeper
Got Dirt
11.2021 - 02.2022
Sales Development Representative
Pinterest
03.2021 - 08.2021
Operations Support Specialist
VSS Logistics LLC/Lockheed Martin
06.2020 - 12.2020
Sales Chat Agent
Teleperformance
02.2016 - 03.2017
Debt Collector
Bonneville Collections
07.2015 - 12.2015
Bank Teller/Customer Service Associate
American First Credit Union
08.2013 - 06.2015
High School Diploma -
Clearfield High