ASRAELI CASSIDE DIAZ
Sunrise
Summary
Motivated and enthusiastic young professional with a strong foundation in customer service and direct care work. Eager to leverage skills in communication, problem-solving, and team collaboration to contribute to a dynamic organization. Seeking to gain more experience while continuing to develop professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DIRECT CARE WORKER
Children First Community
06.2023 - Current
- Assisted clients with daily living activities such as dressing, bathing, and eating, displaying patience and understanding.
- Responded quickly to emergency situations by following established protocols, illustrating effective decision-making capabilities.
- Addressed challenging behaviors through de-escalation techniques and positive reinforcement strategies, showing a commitment to best practices.
TEAM LEAD
Subway
01.2022 - 06.2023
- Delegates tasks to staff and organized the work day
- Cash Handling and Bank Deposits
- Maintained and Supervised Daily Operations
SEAMAN RECRUIT
United States Navy
09.2021 - 12.2022
- Mail Handling
- Weapons Handling and Safety Management
- Attend Life Skills Classes
- Resolved Customer Complaints
SALES ASSOCIATE
Old Navy Inc.
08.2018 - 11.2019
- Provided excellent customer service to patrons of the store
- Cash Handling
- Organized and Replenished stock items
- Maintained store merchandising and performed callbacks
Education
HIGH SCHOOL DIPLOMA - undefined
Piper High School
06.2021
Skills
- Conflict Resolution
- Cash Handling
- Problem-Solving
- Project Management Tools
- Task Delegation
- Microsoft Office
- Computer Literacy
- Strong Communication
Certification
- CPR
- Professional Crisis Management
Timeline
DIRECT CARE WORKER
Children First Community
06.2023 - Current
TEAM LEAD
Subway
01.2022 - 06.2023
SEAMAN RECRUIT
United States Navy
09.2021 - 12.2022
SALES ASSOCIATE
Old Navy Inc.
08.2018 - 11.2019
HIGH SCHOOL DIPLOMA - undefined
Piper High School
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