Assadullah Nabi Gul
Lathrop,CA
Summary
Results-driven warehouse professional with hands-on experience in warehouse operations, inventory management, order processing, shipment auditing, and workflow coordination. Demonstrated ability to support team performance, prioritize workload, resolve operational issues, and maintain accuracy in a fast-paced environment. Strong leadership, communication, and problem-solving skills with a focus on safety, productivity, and continuous improvement. Experienced in coordinating priority orders, supporting employees, and ensuring internal and customer needs are met efficiently. Reliable and adaptable team leader committed to developing employees, improving processes, and achieving operational goals.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Customer Service Representative
DHL Supply Chain
San Jose, CA
11.2024 - Current
- Process invoices and customer orders accurately and efficiently while maintaining timely order fulfillment.
- Respond to customer inquiries and provide professional support to resolve order-related questions and issues.
- Audit shipments to verify accuracy, identify discrepancies, and help ensure orders are shipped correctly and on schedule.
- Coordinate and support dock operations, including handling and organizing inbound and outbound shipments.
- Support lead staff by monitoring and prioritizing urgent and high-priority orders to help ensure timely processing and shipment.
- Collaborate with team members across operations to maintain workflow efficiency, accuracy, and customer satisfaction.
Warehouse Lead
UPS
1999 South 7th ST, San Jose CA 95112
11.2023 - Current
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
Translator
Mission Essential
Afghanistan
02.2018 - 03.2024
- Translated documents from Pashto to English.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Researched cultural etiquette and specific use of slang words.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
Warehouse Lead
Lynex Inc
San Jose
07.2010 - 02.2018
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
Education
IT Network Security
Mission College
Santa Clara, CA06.2024
High School Diploma -
Nangarhar High School
Nangarhar Afghanistan05.2006
Skills
- Shipping and receiving
- Product verification
- Deadline-oriented
- Time management skills
- Shipping and packaging
- Equipment monitoring
- Multitasking
- Documentation
- Exceptional written and verbal communication skills
- Proficient with Microsoft Word, Excel, Outlook
Certification
- Cisco Certified Network Associate (CCNA)
Timeline
Customer Service Representative
DHL Supply Chain
11.2024 - Current
Warehouse Lead
UPS
11.2023 - Current
Translator
Mission Essential
02.2018 - 03.2024
Warehouse Lead
Lynex Inc
07.2010 - 02.2018
IT Network Security
Mission College
High School Diploma -
Nangarhar High School