Assia Al Bayane
Orlando/ Kissimmee,FL
Summary
Communicative head bartender maintaining bar and service area in optimal condition. Proficient in bar operations, supply ordering, mixology, invoice generation and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies. a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Bartender
Caribe Royale All-suite Hotel & Convention Center
03.2022 - Current
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables and serving over 100 guests simultaneously without compromising service quality.
Sales Associate
Nike
11.2019 - 01.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Cast Member
EPCOT
10.2018 - 03.2020
- Counted and stocked merchandise as specified by the inventory control log
- Met or exceeded sales targets on a consistent basis with proactive promotional strategies
- Addressed any concerns or complaints quickly to promote customer happiness
- Consistently provided Disney standard Guest service in a high volume retail environment.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Contributed to the success of special events by executing assigned tasks efficiently and professionally.
Education
Associate of Arts -
Valencia College
Orlando, FL01.2022
High School Diploma -
Osceola High School
Kissimmee, FL01.2018
Skills
- Safety-critical
- High-volume
- Excellent communication
- Bilingual
- Time management skills
- Quick learner
- Client-focused
- Attentive Service
- Wine and Liquor Knowledge
- Measurement Accuracy
- Cash Handling Expertise
- Taking Inventory
- Customer Service Excellence
- Supply Restocking
Certification
Tips certified
Timeline
Head Bartender
Caribe Royale All-suite Hotel & Convention Center
03.2022 - Current
Sales Associate
Nike
11.2019 - 01.2023
Cast Member
EPCOT
10.2018 - 03.2020
Associate of Arts -
Valencia College
High School Diploma -
Osceola High School
Tips certified
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