Enthusiastic and reliable, takes pride in providing excellent customer service and creating memorable experiences for nightclub and hotel guests/customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner.
Maintains focus and positive attitude in stressful situations and high-volume environments.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Treated every customer as if it was their first time in the venue and ensured they got the best experience. Constantly drove sales thriving under a fast-paced high-volume environment. Communicate directly with VIP guests in numerous ways, including negotiating table minimums, assisting with reservations, needs and requests. I preformed bar opening and closing procedures; contributed to overall cleanliness and organization of facility.
Cared for children in the age range of 2 years-10 years during weekdays and breaks and specialized in creating engaging yet educating activities while advancing problem solving and multitasking skills. Encouraged children to be their kind and compassionate selves. Nurture child's independence and exploration with other caregivers. Worked towards age appropriate milestones. Maintained a clean and sanitized environment.
Clearly communicated and coordinated with parents to understand each child's specific needs and desires.