Summary
Overview
Work History
Education
Skills
Personal Information
Certification
References
Timeline
Generic
Asternena Williams

Asternena Williams

Olathe,KS

Summary

Introverted individual with extensive experience in client service and transaction management. Demonstrated reliability and meticulous attention to detail, contributing to streamlined banking operations. Knowledgeable in financial, medical, and security regulations relevant to banking and healthcare sectors.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Staffing Assistant

Village Care Center Nursing Administration, John Knox Village
Lee's Summit, MO
08.2022 - 04.2023
  • Optimized nursing schedules for VCC Neighborhoods to ensure adequate shift coverage.
  • Monitored staff attendance, reporting excessive call-ins and tardiness to unit managers.
  • Entered shift schedules into the UKG/Kronos database for accurate record-keeping.
  • Communicated confirmed work schedules with staff to maintain clarity on shifts.
  • Coordinated with agencies to recruit healthcare workers during staffing shortages.

Bank Teller II

Landmark National Bank
Manhattan, KS
04.2018 - 09.2020
  • Processed deposits, withdrawals, changes, and domestic wire transfers efficiently.
  • Issued cashier's checks, money orders, and temporary counter checks accurately.
  • Assisted customers with online banking accounts, check orders, and printing new debit cards.
  • Maintained balanced cash drawer and vault to ensure security.
  • Trained new Tellers on operational procedures and customer service standards.

Bank Teller

Capitol Federal Savings
Manhattan, KS
01.2017 - 12.2017
  • Processed deposits, withdrawals, and account changes efficiently.
  • Issued cashier's checks and money orders to clients as requested.
  • Responded to customer inquiries regarding products and online banking services.
  • Executed additional daily tasks to support overall operations.

Sales Consultant

The Art Source, Inc., Pictures Plus (Island Sole)
Honolulu, HI
06.2014 - 11.2016
  • Achieved monthly sales targets consistently through effective strategies.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Supported merchandising efforts, processed shipments, and upheld visual product standards.

Education

College Certification in CNA & CMA -

Mid-America College of Health Sciences
Merriam, KS
08.2023

High School Diploma -

Farrington High School
Honolulu, HI
05-2013

Associate of Applied Science - Accounting

Johnson County Community College
Overland Park, KS

Skills

  • Microsoft Word and Excel
  • Problem solving
  • Typing speed: 45 WPM
  • 10-key data entry
  • Data analysis and collection
  • Organizational skills
  • Attention to detail
  • Bilingual proficiency
  • Confidentiality and regulatory compliance
  • Medical terminology and HIPAA compliance

Personal Information

Certification

  • Basic Payroll Professional Certification, Coursera, 05/25
  • Bookkeeping Basics Certification, Coursera, 05/25
  • Microsoft Excel Certification, Coursera, 01/24
  • CMA, Mid-America College of Health Sciences, License #: 267746, 08/23 to 08/25
  • CNA, Mid-America College of Health Sciences, License #: 267746, 06/23 to 06/25
  • CPR/BLS Certification, American Heart Association (AHA), 05/23

References

  • Elizabeth Maghirang, Engineering Support Advisor, USDA, (785) 587-5978
  • Maricar Godornes, Commission Analyst Manager, SelectQuote Insurance, (816) 359-8088
  • Rendall Madarang, Former Manager, The Art Source Inc., Island Sole, (808) 778-0531
  • Melody Jacinto, Former Supervisor, The Art Source Inc., Island Sole, (808) 385-6560
  • Janetta Johnson, RN & House Supervisor, John Knox Village Care Center, (918) 323-1940
  • Aileen Hingco, RN, John Knox Village Care Center, (417) 766-8098

Timeline

Staffing Assistant

Village Care Center Nursing Administration, John Knox Village
08.2022 - 04.2023

Bank Teller II

Landmark National Bank
04.2018 - 09.2020

Bank Teller

Capitol Federal Savings
01.2017 - 12.2017

Sales Consultant

The Art Source, Inc., Pictures Plus (Island Sole)
06.2014 - 11.2016

College Certification in CNA & CMA -

Mid-America College of Health Sciences

High School Diploma -

Farrington High School

Associate of Applied Science - Accounting

Johnson County Community College

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