Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
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Asternena Williams

Olathe,KS

Summary

Personable individual with a proven track record in client service and transaction management. Recognized for reliability and attention to detail, ensuring efficient banking operations. Possesses in-depth knowledge of financial, medical, and security regulations applicable to the banking and medical sectors.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Staffing Assistant

Village Care Center Nursing Administration, John Knox Village
Lee's Summit, MO
08.2022 - 04.2023
  • Optimized nursing schedules for VCC Care Neighborhoods, ensuring adequate staffing for each shift.
  • Monitored staff attendance, reporting excessive call-ins and tardiness to unit managers.
  • Entered shift schedules and updates into UKG/Kronos database for accurate record-keeping.
  • Confirmed work schedules with staff through proactive communication, both on and off duty.

Bank Teller II

Landmark National Bank
Manhattan, KS
04.2018 - 09.2020
  • Processed deposits, withdrawals, changes, and domestic wire transfers efficiently.
  • Issued cashier's checks, money orders, and temporary counter checks accurately.
  • Assisted customers with online banking accounts, check orders, and printing new debit cards.
  • Maintained balanced cash drawer and vault to ensure security.
  • Trained new Tellers on operational procedures and customer service standards.

Bank Teller

Capitol Federal Savings
Manhattan, KS
01.2017 - 12.2017
  • Processed deposits, withdrawals, and account changes efficiently.
  • Issued cashier's checks and money orders to clients as requested.
  • Responded to customer inquiries regarding products and online banking services.
  • Executed additional daily tasks to support overall operations.

Sales Consultant

The Art Source, Inc., Pictures Plus (Island Sole)
Honolulu, HI
06.2014 - 11.2016
  • Achieved monthly sales targets consistently through effective strategies.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Supported merchandising efforts, processed shipments, and upheld visual product standards.

Education

College Certification in CNA & CMA -

Mid-America College of Health Sciences
Merriam, KS
08.2023

High School Diploma -

Farrington High School
Honolulu, HI
01.2013

Associate of Applied Science - Accounting

Johnson County Community College
Overland Park, KS

Skills

  • Microsoft Word and Excel
  • Problem solving
  • Typing speed: 45 WPM
  • 10-key data entry
  • Data analysis and collection
  • Organizational skills
  • Attention to detail
  • Bilingual proficiency
  • Confidentiality and regulatory compliance
  • Medical terminology and HIPAA compliance

Certification

  • Basic Payroll Professional Certification, Coursera, 05/25
  • Bookkeeping Basics Certification, Coursera, 05/25
  • Microsoft Excel Certification, Coursera, 01/24
  • CMA, Mid-America College of Health Sciences, License #: 267746, 08/23 to 08/25
  • CNA, Mid-America College of Health Sciences, License #: 267746, 06/23 to 06/25
  • CPR/BLS Certification, American Heart Association (AHA), 05/23

Personal Information

  • Citizenship: U.S. Citizen
  • Work Permit: Authorized to Work for Any Employer
  • Schedule Availability: Full-time hybrid or part-time in office

References

  • Elizabeth Maghirang, Engineering Support Advisor, USDA, (785) 587-5978
  • Maricar Godornes, Commission Analyst Manager, SelectQuote Insurance, (816) 359-8088
  • Rendall Madarang, Former Manager, The Art Source Inc., Island Sole, (808) 778-0531
  • Melody Jacinto, Former Supervisor, The Art Source Inc., Island Sole, (808) 385-6560
  • Janetta Johnson, RN & House Supervisor, John Knox Village Care Center, (918) 323-1940
  • Aileen Hingco, RN, John Knox Village Care Center, (417) 766-8098

Timeline

Staffing Assistant

Village Care Center Nursing Administration, John Knox Village
08.2022 - 04.2023

Bank Teller II

Landmark National Bank
04.2018 - 09.2020

Bank Teller

Capitol Federal Savings
01.2017 - 12.2017

Sales Consultant

The Art Source, Inc., Pictures Plus (Island Sole)
06.2014 - 11.2016

College Certification in CNA & CMA -

Mid-America College of Health Sciences

High School Diploma -

Farrington High School

Associate of Applied Science - Accounting

Johnson County Community College