Astha Sharma
San Francisco,CA
Summary
Dynamic Product Manager with 7 years of professional expertise in driving customer-centric product strategies. Proven track record of collaborating across engineering, marketing, and operations teams to launch innovative solutions that enhance user satisfaction and community wellbeing. Data-driven decision-maker adept at analyzing customer behavior and KPIs to inform product improvements. Experienced in content moderation and safety tooling, contributing to the alignment of product goals with engineering capabilities. Eager to leverage my skills to elevate product development in the PM industry. Innovative Product Manager known for high productivity and efficient task completion. Possess specialized skills in product lifecycle management, market analysis, and agile project methodologies. Excel in leadership, communication, and problem-solving to drive projects to successful completion. Committed to leveraging these abilities to contribute significantly to any team's success.
Overview
8
8
years of professional experience
Work History
Product Manager
Xiaomi India Pvt ltd
01.2019 - 01.2023
- Worked closely with product managers, visual designers, and development team to appropriately evolve designs from concept to launch.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Recognized security risks to properly handle situations.
- Defined KPIs and tracked performance metrics to measure success of products in the marketplace.
- Identified potential risks associated with projects and developed contingency plans accordingly.
- Collaborated with engineering team to develop technical specifications for product components.
- Led Go-To-Market strategies for multiple product launches, collaborating with executive stakeholders to align product features with business objectives and customer needs. • Developed and executed measurement frameworks to track product performance, resulting in a 25% improvement in attribution accuracy and enhanced decision-making.
- Utilized Agile methodology for rapid prototyping and iteration of product improvements.
- Influenced cross-functional teams across engineering, marketing, and sales to drive product adoption, achieving over 14K downloads and a 4.6-star rating for the Mi Smart App.
- Consulted with business partners to identify growth opportunities, developing holistic solutions that addressed marketing and operational challenges.
- Created and delivered executive presentations to simplify complex product concepts, ensuring clear communication of value propositions to stakeholders.
Implementation Consultant
Loadhshare Networks pvt ltd
01.2017 - 01.2019
- Launched customer success initiatives, enhancing visibility into performance, tracking, rewards, and load allocation.
- Directed training sessions to ensure seamless system transitions, and provided ongoing client support.
- Recorded systems information and documented design specifications and installation instructions.
- Facilitated training sessions with end users on how to use the software application correctly.
- Developed customized solutions based on client requests, ensuring that all requirements were met.
- Led cross-functional teams in systems integration projects.
- Enhanced internal and external customer satisfaction ratings by researching, troubleshooting and resolving escalated issues efficiently.
- Monitored system performance post-implementation to ensure optimal operation.
- Grew profits by accomplishing account management and administrative retention goals while coaching staff on sales strategies.
Trainee Analyst
Continuserve Softech
01.2015 - 01.2017
- Streamlined invoice processing through automation, slashing time by 20% and ensuring smoother operations
- Revolutionized inventory management with a 15% improvement, mitigating stockouts and enhancing the overall customer experience
- Built lasting, trust-based client relationships, fostering deeper satisfaction and long-term loyalty
- Transformed the supply chain, reducing delivery lead times by 5% through strategic analysis and optimization
- Pinpointed critical bottlenecks, driving a 30% improvement in approval efficiency by reshaping internal workflows and cutting down delays
- Successfully integrated real-time data analytics to enhance detection accuracy, improving content moderation efficiency by 25% and ensuring compliance with platform policies
Education
MS - Information Technology in Mngt
Illinois Institute of Technology
Chicago01.2025
Skills
- Product: Development, Cycle, Deployment
- Agile Methodology, Roadmap
- Influence and collaboration, problem solving
- Relationship building, communication skills
- Data Analytics, JIRA, ZOHO, Power BI
- Go-to-market strategy
- Visio, Asana, Kanban, Kubernetes
- MS Office, Excel, Planner, Project, Presentation
- Regression Testing & QA
- Python, IDEs, Linux, CSS, HTML
- Business Requirement Documents, PRDs
- Product Launch-marketingmarketing
- Competitor tracking, Stakeholder alignment
- Prioritization and execution
- Product vision and strategy, ROI analysis
Projects
Mi Smart App, 14K+ downloads, 4.6-star rating, enabled real-time sales tracking and inventory management. DeliveryMozo, Local Indian retail delivery app, streamlined logistics for small businesses. Mi Commerce, COVID-era B2C home delivery platform, supported retail shops in maintaining safe operations. Hipos, B2C billing solution, enhanced customer transaction efficiency. Securing Data through Vault, This project aims to enhance the security of sensitive data during WordPress deployment in cloud environments, where the rapid creation and destruction of instances strengthens the need for robust measures. Additionally, to improve operational efficiency and scalability, we employ HashiCorp's Packer and Terraform in a Proxmox environment, streamlining WordPress installation and configuration for a seamless deployment process.
Tools
JIRA, Zoho, Visio, Asana, Kanban, MS Office, MS Excel, MS Planner, Microsoft Project, Kubernetes, IDEs, Regression Testing, Python, Linux, Java, CSS, HTML, Business Requirement Docs, PRDs, Presentation
Accomplishments
- Four Different Scholarship within a year (3 Academics, 1 From WiCys)
- Appointed as TA for consecutively three Year
- Nominated for second price in Securing the product while launching
- Internship as a Cyber Product Manager in Hyphenova and been responsible for product launch
Timeline
Product Manager
Xiaomi India Pvt ltd
01.2019 - 01.2023
Implementation Consultant
Loadhshare Networks pvt ltd
01.2017 - 01.2019
Trainee Analyst
Continuserve Softech
01.2015 - 01.2017
MS - Information Technology in Mngt
Illinois Institute of Technology
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