Aston Broussard
college station
Summary
Results-driven professional with a background in guest relations and sales. Proven track record in managing efficient workflows and training new staff. Focused on optimizing customer engagement and delivering outstanding service. After years of working in food sales an retail stores, I am not only confident in my sales skills, but in my customer relation and customer service skills.
Overview
5
5
years of professional experience
Work History
Host
Juanita's Tex-Mex Cuisine
College Station, TX
02.2026 - Current
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Communicated special requests to kitchen staff, enhancing guest satisfaction.
- Assisted with training new hosts on customer service protocols and seating procedures.
Sales Specialist
Aggieland Outfitters
College Station, TX
08.2025 - 02.2026
- Delivered exceptional customer service, enhancing client relationships and satisfaction levels.
- Collaborated with team members to identify sales opportunities and optimize product placement.
- Assisted in training new sales staff on company policies and best practices for customer engagement.
- Implemented inventory management processes, ensuring timely restocking and accurate product displays.
Certified Developer
Chick-fil-A
Beaumont, TX
08.2021 - 08.2024
- Collaborated closely with directors to identify potential improvements in software design, leading to more efficient implementations.
- Mentored new employees, enhancing their skills and fostering a productive work environment.
- Processed and certified documents for accuracy and compliance with government regulations.
- Reduced product defects by conducting thorough code reviews and collaborating with developers to address concerns.
Education
Currently Enrolled - Public Health/Sales
Texas A&M University
College Station, TX05-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Efficient salesman
- Adaptable to change
- Exceptional communication
- Server support
- Guest relations
- Up-selling techniques
- Customer engagement
- Workflow optimization
Languages
Spanish
Limited Working
Timeline
Host
Juanita's Tex-Mex Cuisine
02.2026 - Current
Sales Specialist
Aggieland Outfitters
08.2025 - 02.2026
Certified Developer
Chick-fil-A
08.2021 - 08.2024
Currently Enrolled - Public Health/Sales
Texas A&M University