Aston Lee
Ruskin,Florida
Summary
Results-driven field engineer with a strong background in telecommunications systems installation and technical support. Recognized for effective communication and team collaboration, ensuring timely project completion and adherence to safety protocols.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Field Technician
Flagger Force
Tampa, Florida
01.2025 - Current
- Operated traffic control equipment to establish safe work zones, enhancing safety during road projects.
- Set up and maintained traffic signage and barriers according to safety protocols.
- Communicated with team members to coordinate site activities and ensure efficiency.
- Monitored traffic flow and directed vehicles, reducing disruptions and maintaining safe passage during operations.
- Conducted pre-shift inspections of equipment to ensure proper functionality and safety.
- Collaborated with local authorities to address traffic concerns, ensuring smooth project implementation and community cooperation.
- Drove company vehicles to and from customer locations to perform field maintenance.
Field Engineer
Future Voice and Data
Brooklyn, New York
01.2019 - 03.2025
- Installed telecommunications systems for clients across various locations.
- Conducted site surveys to identify installation requirements and anticipate challenges.
- Collaborated with project managers to ensure timely completion of installations.
- Provided technical support during system testing and troubleshooting to ensure seamless operation.
- Ensured compliance with industry standards and safety regulations during installations.
- Communicated effectively with clients to understand their needs and preferences.
- Installed and configured network hardware, software, and cabling for customers.
Engineer
Edge Communications
Parsippany, New Jersey
07.2013 - 03.2019
- Analyzed system performance to identify and recommend improvements.
- Collaborated with cross-functional teams to establish clear project specifications.
- Conducted regular maintenance on communication equipment for optimal performance.
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Developed and implemented engineering strategies to improve production efficiency.
- Diagnosed technical issues for end-users, ensuring efficient resolution across various hardware and software platforms.
Engineer
Verizon
02.2002 - 04.2012
- Documented solutions and created user guides for common technical problems to enhance user understanding.
- Collaborated with IT team to streamline help desk processes and improve service delivery.
- Trained new staff on help desk tools and customer service best practices.
- Conducted routine system checks to ensure optimal performance of IT infrastructure.
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems, mitigating network connectivity issues.
Lead Technician
Nextira 1 / William Communication Solutions
The Bronx, New York
06.2000 - 09.2002
- Led installation of communication systems for diverse client projects.
- Troubleshot technical issues to maintain optimal system performance.
- Inspected completed installations to ensure compliance with company standards.
- Documented service reports for accurate record-keeping and future reference.
- Managed inventory of tools and materials to support ongoing operations.
- Collaborated with project managers to align on installation timelines and requirements.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Project Engineer
Nortel
New York, New York
05.1982 - 06.2000
- Diagnosed equipment issues and executed repairs to restore functionality swiftly.
- Executed routine maintenance on machinery, enhancing reliability and performance.
- Installed new equipment according to manufacturer specifications and safety standards.
- Provided technical support to customers, addressing inquiries and concerns promptly.
- Diagnosed problems and determined solutions for various customer issues.
- Troubleshot electrical circuits, utilizing schematics and diagrams to identify and resolve faults.
Education
Associate in Engineering Technology - Principles of Electricity And Electronics
University Of Technology
Kingston, JamaicaSkills
- System installation
- Data cabling techniques
- Cat 5, and Cat 6 Cabling
- RJ 45 Jacks
- Access Points
- Technical support
- Field service management
- Safety compliance
- Scissor lift operation
- Active Driver license
- Customer service
- Effective communication
- Excellent communication skills
Certification
- Certificate in Management
- Building Blocks Course
- Active Driver License
Timeline
Field Technician
Flagger Force
01.2025 - Current
Field Engineer
Future Voice and Data
01.2019 - 03.2025
Engineer
Edge Communications
07.2013 - 03.2019
Engineer
Verizon
02.2002 - 04.2012
Lead Technician
Nextira 1 / William Communication Solutions
06.2000 - 09.2002
Project Engineer
Nortel
05.1982 - 06.2000
Associate in Engineering Technology - Principles of Electricity And Electronics
University Of Technology