Astra Amerson
Winco Foods
Visalia,CA
19
years of professional experience
I'm knowledgeable and dedicated to providing customer service with extensive experience in the grocery industry. I'm a solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success. Specializing in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships and assisting with the success of the business I am employed with.
Work History
Customer Service Associate
18 Years 8 Months- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Assisted in training new associates on operational procedures and customer service best practices.
- Managed inventory levels, ensuring product availability while minimizing waste and shortages.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling procedures.
Education
No Degree - General Education
Skills
Customer engagement
Client assistance
Problem resolution
Team collaboration
Timeline
Customer Service Associate
Winco Foods
11.2007 - CurrentRead More
College of The Sequoias
No Degree from General Education
Read More