Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Astral Sparks

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Alamo Drafthouse. Known for cultivating warm guest relationships and enhancing satisfaction through suggestive selling.

Diligent barber with solid background in providing exceptional customer service in high-paced environments. Demonstrated strong multitasking abilities and attention to detail.

Motivated barber with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.

Overview

6
6
years of professional experience

Work History

Server

Alamo Drafthouse
07.2025 - Current
  • Provided exceptional customer service by attentively addressing guest inquiries and requests.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Handled cash and processed payments accurately during busy service periods.
  • Adapted quickly to fast-paced environment while managing multiple tables efficiently.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Vantage Rooftop Bar
07.2024 - 05.2025
  • Assisted in training new servers on restaurant procedures and service standards.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge.
  • Used slow periods to restock.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Kept up with fast-paced environments.

Server

Centerfolds Cabaret
01.2021 - 03.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Rumors Cabernet
08.2019 - 12.2020
  • Handled cash and processed payments accurately during busy service periods.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

1000 Hours of Barber Training - Barbering

Paul Mitchell The School
Springfield, MO
03-2026

High School Diploma -

Brunswick High School
Brunswick, MO
05-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Suggestive selling
  • Guest relations management

Websites

Languages

German
Elementary

Timeline

Server

Alamo Drafthouse
07.2025 - Current

Server

Vantage Rooftop Bar
07.2024 - 05.2025

Server

Centerfolds Cabaret
01.2021 - 03.2024

Server

Rumors Cabernet
08.2019 - 12.2020

1000 Hours of Barber Training - Barbering

Paul Mitchell The School

High School Diploma -

Brunswick High School

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