ASTRID BATRES-GUERRERO
SAN BERNARDINO,US
Overview
11
11
years of professional experience
Work History
Senior Representative
Yaamava Casino
03.2026 - Current
- Enhanced guest experiences through proactive problem-solving and conflict resolution in regards to their club memberships.
- Strengthened client relationships through excellent communication skills and consistent followup.
- Managed high-volume workload while maintaining strong attention to detail and accuracy.
INVENTORY CLERK
Geodis (Staffmark)
08.2025 - 03.2026
- Manage inventory records, ensuring accuracy and efficiency in stock levels.
- Streamlined order processing, reducing discrepancies and improving turnaround times.
- Utilized data analysis to predict inventory needs, minimizing overstock and shortages.
- Collaborated with team to implement new tracking systems, enhancing operational workflow.
- Increased inventory accuracy rate through diligent monitoring and reporting.
FLIGHT ATTENDANT
SkyWest Airlines
04.2023 - 08.2024
- Performed duties and responsibilities as directed by company policies to ensure the safety of passengers and crew members on board the aircraft.
- Communicated with other crew members regarding safety-related issues and service guidelines for every flight.
- Monitored and provided customer service to passengers on board the aircraft and answered questions regarding flight status and flight information.
- Resolved passenger conflicts during or prior to flights to aid in creating a safe and comfortable environment for passengers.
- Executed safety protocols during pre-flight checks, ensuring compliance and significantly reducing onboard incidents.
PARALEGAL SPECIALIST
US Army Reserves
05.2015 - 01.2023
- Managed legal documentation, ensuring accuracy and compliance, enhancing operational efficiency.
- Streamlined case management processes by reducing turnaround time.
- Collaborated with attorneys to prepare for trials, contributing to the completion of legal actions.
- Conducted thorough legal research, supporting informed decision-making and strategic planning.
- Maintained confidentiality and integrity of sensitive information, fostering trust and reliability.
Education
BACHELOR OF ARTS - Sociology
California State University of Fullerton
Skills
- Microsoft Office suite
- Bilingual communication
- Documentation and reporting
- Team collaboration
- Customer service
Timeline
Senior Representative
Yaamava Casino
03.2026 - Current
INVENTORY CLERK
Geodis (Staffmark)
08.2025 - 03.2026
FLIGHT ATTENDANT
SkyWest Airlines
04.2023 - 08.2024
PARALEGAL SPECIALIST
US Army Reserves
05.2015 - 01.2023
BACHELOR OF ARTS - Sociology
California State University of Fullerton