Astrid Bravo

• Manage daily front desk operations in a high-volume, client-facing environment.
• Coordinate appointments, handle phone inquiries, and respond to email communications professionally.
• Maintain organized digital and physical records with strong attention to confidentiality and accuracy.
• Track workflows and scheduling using Monday.com CRM.
• Support management with administrative coordination and process organization.

• Coordinated calendars, appointments, and client communications in a fast-paced office setting.
• Managed detailed documentation and maintained organized physical and digital filing systems.
• Handled phone lines, email correspondence, and follow-ups with professionalism and efficiency.
• Assisted clients through application and documentation processes, ensuring clarity and accuracy.
• Contributed to smooth daily operations through strong organizational support.

• Managed reception area operations, scheduling, and multi-line phone systems.
• Coordinated high-volume appointments while maintaining a welcoming and professional environment.
• Maintained accurate records and supported administrative workflows.
• Assisted clients with inquiries, product information, and service coordination.