Astrid Sanchez
Tampa,FL
Summary
Highly organized and efficient front desk receptionist with years of experience. Proven performer at Predire Paris, adept in customer service and problem-solving, enhanced client satisfaction while excelling in fast-paced environments. Leveraged persuasive communication to surpass sales targets, demonstrating exceptional verbal skills and scheduling proficiency. Achieved notable efficiency in client relationship management and operational tasks.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Predire Paris Spa
05.2023 - Current
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Scheduled appointments for clients and provided updates on changes or cancellations when needed.
- Scheduled appointments and maintained and updated appointment calendars.
Sales Representative
Predire Paris Spa
05.2023 - Current
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Negotiated contracts and prices with clients to exceed sales goals.
Sales Representative/Manager
Lava Jewerly
02.2019 - 05.2023
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Being on track with the inventory.
- Created promotional materials such as brochures, flyers, posters to advertise products or services offered by the company.
Secretary
Brandon Dental Care
11.2021 - 04.2022
- Answered incoming calls promptly and professionally, routing messages as needed.
- Greeted visitors warmly upon arrival at the office; provided friendly customer service.
- Performed data entry and generated reports.
- Maintained organized calendar of important meetings and events.
- Making appointments.
Education
Associate of Science - Biomedical Sciences
Hillsborough Community College
Brandon, FL05-2023
Skills
- Customer Service
- Problem-solving skills
- Time Management
- Telephone Etiquette
- Verbal and written communication
- Scheduling appointments
- Cash Handling
- Filing
- multi-tasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Predire Paris Spa
05.2023 - Current
Sales Representative
Predire Paris Spa
05.2023 - Current
Secretary
Brandon Dental Care
11.2021 - 04.2022
Sales Representative/Manager
Lava Jewerly
02.2019 - 05.2023
Associate of Science - Biomedical Sciences
Hillsborough Community College
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