Astrid Sanchez
Tomball ,TX
Summary
Dedicated and professional individual seeking a customer service or administrative support position with a dynamic company to contribute to excellent client experiences, efficient operations, and team success.
Overview
2
2
years of professional experience
Work History
Receptionist
Woof Gang Bakery
Spring, TX
11.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledge assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answering incoming calls, taking messages, and maintaining professionalism.
Receptionist
Omega Windows
Houston, TX
10.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Barista
Minuti Coffee
Houston, TX
05.2023 - 10.2023
- Handled customer inquiries and requests professionally, demonstrating excellent communication skills and ensuring a positive, engaging interaction.
- Assisted customers with their orders by actively listening and offering tailored suggestions to enhance their experience.
- Learned and flawlessly created over 30 drink recipes within the first month of employment.
Education
High School Diploma -
Klein Cain High School
Houston, TX05.2022
Skills
- Exceptional Customer Service and Client Relations
- Effective Customer Complaint Resolution
- Strong Verbal and Written Communication Skills
- Microsoft Office Suite
- Leadership and Critical Thinking
- Professionalism and Confidentiality
Timeline
Receptionist
Woof Gang Bakery
11.2024 - Current
Receptionist
Omega Windows
10.2023 - 11.2024
Barista
Minuti Coffee
05.2023 - 10.2023
High School Diploma -
Klein Cain High School