Astrid Santos
Secaucus,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
03.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Cashier
McDonald's
07.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Nursing BSN -
Felician University
Lodi, NJ05.2026
High School Diploma -
Liberty High School
Jersey City, NJ06.2019
Skills
- Supply Restocking
- Drug Inventory Management
- Drug Safety
- Insurance Verification
- Insurance Billing
- Prescription Filling
- Answering Customer Questions
- Patient Education and Counseling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Walgreen's Pharmacy
03.2021 - Current
Cashier
McDonald's
07.2018 - 07.2019
Nursing BSN -
Felician University
High School Diploma -
Liberty High School