Astrid Smith
St. Charles,MO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments, versed in management positions. Highly experienced in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Retail Associate
JCPenney
09.2023 - Current
- Increased positive customer service reviews and experiences
- Effectively adhered to customer needs, providing critical problem-solving skills and executing tasks proficiently
- Worked seamlessly with team members to meet quotas and achieve company goals
Staff Lead
City of Saint Charles Parks Department
06.2019 - 08.2023
- Managing employees independently while creating a harmonious and welcoming work environment.
- Continuously upheld a respectful, friendly, and willing demeanor to all staff and customers.
- Excelled in a fast-paced atmosphere with verbal and written communication styles.
Course Manager
CYC (Catholic Youth Council Sports)
04.2018 - 06.2022
- Improved course and game quality by conducting regular evaluations and gathering feedback from players and families.
- Developed public speaking ability to alert teams and members and ensured that the grounds and member's needs were productively met.
Camp Counselor
St. Charles First United Methodist Church
07.2016 - 07.2018
- Enhanced camper morale and experience by composing a supportive, secure, and exciting environment for all participants.
Education
Bachelor's - Law, Politics, and Society
Drake University
Des Moines, IA01.2024
Skills
- Management
- Functional Thinker
- Excel
- Team Worker
- Effective Communication
- Cash Register Operations
- Positive and Engaging Demeanor
- Reliability
Leadership Experience
- Captain of golf team in high school
- Campus Ministry leader at high school
- Management positions at City of St. Charles pools and golf course
References
Available upon request
Audio editing and production
I produced and edited a student website podcast in high school. And I also host a radio show in college, and continue to enhance my audio production work.
Timeline
Retail Associate
JCPenney
09.2023 - Current
Staff Lead
City of Saint Charles Parks Department
06.2019 - 08.2023
Course Manager
CYC (Catholic Youth Council Sports)
04.2018 - 06.2022
Camp Counselor
St. Charles First United Methodist Church
07.2016 - 07.2018
Bachelor's - Law, Politics, and Society
Drake University