Astrid Bravo

Miami

Summary

Bilingual Administrative Operations Professional with over three years of experience supporting fast-paced office environments through administrative coordination, document management, scheduling, customer service, and operational support. Active Florida Real Estate Sales Associate with a strong administrative background and a growing interest in property management and real estate operations. Highly organized, detail-oriented, and recognized for quickly learning new systems, managing multiple priorities, and providing dependable administrative support in dynamic environments..

Overview

years of professional experience

Certification

Work History

Office Coordinator / Administrative Assistant

BG Integrative Studio

Miami, FL

01.2025 - 05.2026

Managed daily administrative operations in a fast-paced office environment.
Coordinated calendars, appointments, email communications, and office workflows.
Maintained confidential digital and physical documentation with exceptional accuracy.
Tracked administrative processes using Monday.com CRM.
Supported management with scheduling, office coordination, and process improvements.
Delivered professional customer service while ensuring efficient office operations.

Administrative Assistant

The Bennet Law Center

Miami, FL

01.2023 - 01.2025

Coordinated attorney calendars, client appointments, and daily office schedules in a fast-paced legal environment.
Managed confidential legal documents, physical and digital filing systems, ensuring accuracy and organization.
Handled multi-line phone systems, email correspondence, and client communications professionally.
Assisted clients with documentation, applications, and administrative processes while maintaining excellent customer service.
Supported daily office operations by organizing records, tracking tasks, and maintaining efficient administrative workflows.
Worked collaboratively with attorneys and staff to ensure smooth office operations and timely completion of administrative tasks.

Reception & Customer Service

Alvaro Córdoba Muñoz Dermatology Clinic

Colombia

01.2016 - 12.2019

Managed front desk operations and appointment scheduling.
Coordinated daily administrative activities and maintained organized records.
Managed patient documentation while ensuring confidentiality and accuracy.
Handled phone calls, scheduling, and customer service in a fast-paced office environment.
Supported office operations and maintained efficient administrative workflows.

Education

Bachelor of Arts - Bachelor of Arts in Social Communication

EAFIT University

Colombia

Skills

Administrative Coordination
Administrative Support
Office Administration
Customer Service
Document & Records Management

Calendar & Scheduling Management
Microsoft Office Suite
Google Workspace
Bilingual (English & Spanish)