A'susena Gil-Belmontes
Vero Beach,FL
Summary
Customer-focused professional with nearly 8 years of experience working in a poker room environment. Experienced in providing excellent service to diverse customers, communicating professionally, working effectively as part of a team, and maintaining accuracy and composure under pressure. Dependable, adaptable, and comfortable working in busy environments where safety, professionalism, and customer satisfaction are priorities. Seeking to learn new skills.
Overview
8
8
years of professional experience
Work History
Card Room Dealer
Palm Beach Kennel Club
West Palm Beach, USA
10.2021 - 08.2026
- Provided friendly, professional customer service to guests in a fast-paced environment.
- Communicated clearly and respectfully with customers from diverse backgrounds.
- Maintained composure and professionalism during challenging or high-pressure situations.
- Worked closely with supervisors and fellow team members to maintain an efficient operation.
- Followed established procedures, policies, and game regulations consistently.
- Maintained accuracy and attention to detail while working at a fast pace.
- Created a welcoming and positive experience for customers.
Card Room Dealer
Casino Fort Pierce
Fort Pierce, USA
09.2018 - 10.2021
- Delivered professional and attentive customer service in a busy environment.
- Communicated effectively with customers and coworkers.
- Worked efficiently while maintaining accuracy and professionalism.
- Collaborated with team members and supervisors to ensure smooth daily operations.
- Remained focused and calm while handling multiple responsibilities.
- Followed workplace procedures and maintained a professional appearance and attitude.
Education
High School Diploma -
Fort Pierce Central
Fort Pierce, FLSkills
- Customer Service
- Communication
- Teamwork
- Fast-Paced Performance
- Working Under Pressure
- Attention to Detail
- Professionalism
- Adaptability
- Conflict Resolution
Timeline
Card Room Dealer
Palm Beach Kennel Club
10.2021 - 08.2026
Card Room Dealer
Casino Fort Pierce
09.2018 - 10.2021
High School Diploma -
Fort Pierce Central