Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hi, I’m

Asyiah Ward

Entry Level Admin
Edgewood,MD

Summary

Resourceful and proactive Warehouse Associate recognized for 2+years of hands-on experience in shipping and receiving freight and picking and pulling stock. Able to handle diverse job requirements and meet company goals. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 75 pounds at once. Skilled at working efficiently, correctly and quickly. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

7
years of professional experience
6
years of post-secondary education
2
Certificates

Work History

Free Lancer

11.2020 - Current

Job overview

  • Warehousing-Proved successful working within tight deadlines and fast-paced atmosphere
  • Resets/ Planograms-Proved successful working within tight deadlines and fast-paced atmosphere
  • Recorded games-Developed team communications and information for meetings
  • Delivery-Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
  • Food handling
  • Serviced 5+ venues/event- Maintaining energy and enthusiasm in fast-paced environment

Kohl’s Distribution
Edgewood, Maryland

Warehouse Associate
09.2021 - 04.2022

Job overview

  • Picked, scanned and inspected incoming and outgoing shipments to verify accuracy and prevent errors using PC and RF-based computer systems for inventory management.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated cherry picker to transfer inventory to and from target destinations.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized, hazard-free and in compliance with OSHA safety standards.

Eclipse
Edgewood, Maryland

Clerk/ Lead
07.2020 - 08.2021

Job overview

  • Overseen and trained over 15+ employees ensuring safety precautions and production standards were met.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Interacted with customers by phone, email or in-person to provide information
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities
  • Informed and supported business leaders through consistent communication and administrative support duties
  • Recognized production issues prior to escalation and applied appropriate techniques for effective resolution
  • Produced high-quality communications for internal and external use.
  • Operated EPJ, Stand-up forklift as well as scissor lift for special projects.

Prime Care Dental
Baltimore, Maryland

Extern Dental Assistant
01.2021 - 03.2021

Job overview

  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
  • Gathered patient data for 20+patients daily
  • Accurately entered patient clinical data into computer to update charts
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for root canals, fillings, casts and impressions.
  • Kept work areas clean, sanitized and organized to minimize infection risk

Pizza Boli's
Baltimore, Maryland

Delivery Driver
08.2019 - 06.2020

Job overview

  • Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
  • Completed on-time deliveries by choosing best and most efficient routes
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Evaluated products for damage prior to drop-off and documented reasons for returns
  • Communicated customer complaints, requests and feedback to company management for swift resolution
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Fostered positive working relationships with regular customers

Travel Center of America
Baltimore, Maryland

Deli Clerk
10.2017 - 08.2018

Job overview

  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Greeted customers at counter to fulfill requests and answer questions
  • Made food according to standard recipes with requested changes for customer satisfaction
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in 100% accuracy rate
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
  • Brewed coffee and tea and changed out drink station syrups
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
  • Learned other teammates' work tasks to train as backup
  • Endorsed products by making recommendations and promoting specials, increasing daily sales by 20% for every 5 persons that entered establishment.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas

Sodexo
Baltimore, Maryland

Cashier
01.2017 - 05.2017

Job overview

  • Provided exceptional customer service by greeting customers and answering questions
  • Finalized transactions and accepted various payment methods
  • Issued receipts and change due to the customers
  • Helped to problem solve and resolve customer complaints

The Fresh Market
Baltimore, Maryland

Deli Clerk
05.2016 - 12.2016

Job overview

  • Displayed great customer service, made suggestions and answered questions
  • Provided customer service in person and over the phone
  • Sliced, weighed, and packaged products
  • Helped to prep and prepare cold foods

7-Eleven
Baltimore, Maryland

Cashier
03.2016 - 05.2016

Job overview

  • Displayed great customer service in person and over the phone
  • Correctly handled all forms of currency while finalizing transactions and processing money orders
  • Maintained, organized, and stocked, inventory
  • Kept store and work area clean
  • Kept vigilante of any loss prevention issues

Burger King
Baltimore, Maryland

Cashier
03.2015 - 02.2016

Job overview

  • Greeted entering establishment and over the phone
  • Helped customers with placing orders and made suggestions
  • Operated cash register and provided accurate change
  • Maintained stock and helped to keep the store clean.

Education

All State Career School
Baltimore, MD

Some College (No Degree) from Expanded Functions of Dental Assistant
01.2019 - 02.2021

University Overview

Baltimore County Community College

Diploma
06.2015 - 09.2019

University Overview

Skills

Microsoft Officeundefined

Certification

American Heart Association-BLS Provider

Accomplishments

Accomplishments
  • Exceeded production goals regularly by completing all tasks with accuracy and efficiency.
  • Supervised team of 15+ staff members.
  • Collaborated with team of 3-5 in the development of warehouse preparations for Executives.

Timeline

Warehouse Associate
Kohl’s Distribution
09.2021 - 04.2022

American Heart Association-BLS Provider

06-2021

BCDSS & Source Bridge -Microsoft Office Specialist

03-2021
Extern Dental Assistant
Prime Care Dental
01.2021 - 03.2021
Free Lancer
11.2020 - Current
Clerk/ Lead
Eclipse
07.2020 - 08.2021
Delivery Driver
Pizza Boli's
08.2019 - 06.2020
All State Career School
Some College (No Degree) from Expanded Functions of Dental Assistant
01.2019 - 02.2021
Deli Clerk
Travel Center of America
10.2017 - 08.2018
Cashier
Sodexo
01.2017 - 05.2017
Deli Clerk
The Fresh Market
05.2016 - 12.2016
Cashier
7-Eleven
03.2016 - 05.2016
Baltimore County Community College
Diploma
06.2015 - 09.2019
Cashier
Burger King
03.2015 - 02.2016
Asyiah WardEntry Level Admin