Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Asyra Mattocks-King

Poughkeepsie,NY

Summary

Dynamic professional experience, excelling in customer service and team collaboration. Proven ability to maintain a clean and welcoming environment while effectively resolving customer complaints. Skilled in time management and cleaning, ensuring a safe space for all guests. Adaptable and committed to professionalism in every task.

Overview

2
2
years of professional experience

Work History

Monitor, Cashier, Cleaner

Bounce Sports and Entertainment Center
Poughkeepsie, NY
04.2022 - 03.2024
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Prevented unauthorized behaviors with continuous monitoring.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Discounted purchases by scanning and redeeming coupons.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained work area and kept cash drawer organized.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Emptied trash cans and replaced liners as needed.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Kept business entrances clean, tidy and professional in appearance.

Education

High School Diploma -

Frankin D. Roosevelt HS
Staatsburg, NY
06-2024

Computer Engineering

Stony Brook University
Stony Brook, NY

Skills

  • Team collaboration
  • Effective communication
  • Time management
  • Customer service
  • Critical thinking
  • Friendly and respectful
  • Task prioritization
  • Adaptability and flexibility
  • Professionalism
  • Nonverbal communication
  • Active listening
  • Cleaning and sanitizing

Affiliations

  • Played various sports over a course of 13 years
  • Was involved in girl scouts and volunteering
  • Participated in a STEM club

Accomplishments

  • Received Honor Roll throughout all 4 years of High School
  • Received the Excelsior Scholarship
  • Varsity Basketball Captain
  • Graduated in the Top 30 of my High School class

Timeline

Monitor, Cashier, Cleaner

Bounce Sports and Entertainment Center
04.2022 - 03.2024

High School Diploma -

Frankin D. Roosevelt HS

Computer Engineering

Stony Brook University

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Asyra Mattocks-King