HERMANLIN C. CALHOUN
BUSINESS OWNER/ADMINITRATOR, PAYROLL AND CAREGIVER
Boynton Beach
Summary
Experienced business administrator with a strong focus on staff management, documentation, and reporting. Successfully implemented training programs and process improvements that enhanced team performance and operational compliance.
Dedicated professional with expertise in office administration and customer service. Proven track record of streamlining processes and enhancing operational efficiency to improve service delivery.
Detail-oriented payroll coordinator with a commitment to accuracy and compliance. Reduced payroll errors through diligent audits, ensuring timely and precise employee compensation while maintaining comprehensive records.
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Business Owne/Administrator
Astinor Home Care,inc
Boynton Beach, FL
09.2024 - Current
- Streamlined administrative processes to enhance operational efficiency across departments.
- Coordinated scheduling and logistics for client appointments, improving service delivery timelines.
- Managed confidential client records using electronic health record systems, ensuring compliance with privacy regulations.
- Developed training materials for new staff, fostering consistent adherence to company policies and procedures.
- Collaborated with healthcare professionals to ensure seamless communication and coordination of client care services.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Payroll Coordinator
Dynamics Home Care,inc
West Palm Beach, FL
01.2019 - 08.2024
- Processed bi-weekly payroll for 200+employees using ADP Workforce Now.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Reviewed and reconciled payroll discrepancies to ensure accurate employee compensation.
- Coordinated onboarding documentation and payroll setups for new hires, improving efficiency.
- Developed and maintained comprehensive payroll records in compliance with state regulations.
- Audited payroll reports to identify errors, enhancing accuracy of financial data management.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Education
Bachelor of Science - Science in Business Administration
Philippine School of Business Administration
Manila Philippines07.1992
Skills
Customer service
Data entry
Attention to detail
Recordkeeping and file management
Office administration
Documentation and reporting
Decision-making
Office management
Document management
Staff management
Scheduling
Timesheet processing
Budget management
Business administration
Timeline
Business Owne/Administrator
Astinor Home Care,inc
09.2024 - Current
Payroll Coordinator
Dynamics Home Care,inc
01.2019 - 08.2024
Bachelor of Science - Science in Business Administration
Philippine School of Business Administration